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POSITION SUMMARY

The ViA Program Assistant is responsible for the coordination of day-to-day activities, such as scheduling for Meals on Wheels and/or volunteer requests for services, e.g., transportation. The ViA Program Assistant is also responsible for the record keeping and secretarial aspects of this neighbor-helping-neighbor effort. The ViA Program Assistant substitutes in the volunteer role as needed to deliver meals, transport recipients, pick-up groceries/prescriptions, etc. The ViA Program Assistant will also help to recommend resources to neighbors who call, assist in the planning and coordination of community events, and generally offer support to ViA and the Program Lead. In addition, the ViA Program Assistant will work to support existing volunteers and help train new volunteers.

QUALIFICATIONS

EducationBachelor’s Degree (Preferred)

ExperienceThe ViA Program Assistant should have:

* A working knowledge of both Microsoft Office & Google Workplace;

* A minimum of 1 – 2 Years providing customer service;

* A minimum of 1 -2 Years working in a moderate stress environment; and

* Experience both volunteering and interacting with individuals who are 55 years of age or older, are from low-income backgrounds, and/or have a disability (highly desired).

QualificationsThe ViA Program Assistant should be able to demonstrate:

* Effective written communication;

* Excellent customer service;

* Software & computer proficiency;

* The ability to multitask and remain organized;

* The ability to manage time efficiently;

* The ability to work independently and work well with others

* Understands the basic principles of diversity, equity, inclusion, and belonging

* Area of Interest:Administrative Support;

* Work Status:Mon-Fri, 9am-2:30pm;

* Employment Type:Part-time;

* Job ID:3761

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.