• Senior Representative, Technician (Goalshare)

    Whirlpool Corporation (Benton Harbor, MI)


    **Requisition ID:** 69677

     

    About Whirlpool Corporation

     

    Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including _Whirlpool_ , _KitchenAid_ , _JennAir, Maytag_ , _Amana,_ _Brastemp_ , _Consul_ , and _InSinkErator_ . In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com .

     

    This role in summary

     

    Whirlpool is currently seeking a qualified candidate for a **Senior Representative, Technician** opening in our Global Product Safety and Regulatory Affairs team, located at our Paw Paw River Technology Center in Benton Harbor, Mi.

     

    This role will provide technical direction in problem-solving while developing and applying a strong understanding of appliance operations and lab procedures. In this position you’ll inspect Major Appliance groups and Kitchen Aid Small Appliances. Being successful in this position will also involve developing and documenting new test procedures, gathering knowledge through test results and applying that information to analyze problems for root cause.

    Your responsibilities will include

    + Perform evaluations on products and components with general supervision

    + Handle multiple projects concurrently

    + Record and compile data, maintain accurate records, prepare technical reports and verbally communicate results with conclusions and recommendations

    + Plan order of own assignments along with requesters to meet schedules

    + Train and assist other employees as needed

    + Assist in the development and documentation of new procedures

    + Maintain laboratory equipment and facilities

    + Construct basic test fixtures as required

    + Frequently be able to lift and carry up to 30 pounds - occasionally up to 100 pounds with assistance

    Minimum requirements

    + High School Diploma or GED

    + 1+ years of appliance laboratory testing

    Preferred skills and experiences

    + Knowledge of general lab procedures

    + Working knowledge of home appliances

    + Small appliance experience

    + In-depth knowledge of technologies in mechanical, chemical, electrical, etc. areas

    + Demonstrable Critical Thought abilities - Ability to come to conclusions and make recommendations from test procedure data

    + Outstanding people skills, with the specific ability to interact as a team player

    + Ability to use basic technical equipment and instrumentation

    + In-depth computerized equipment skills and record keeping systems, including Google & Microsoft products

    + High level of motivation and energy

    + Strong verbal and written communication skills

    + Basic Knowledge of Google Suite Tools (ie. Drive, Docs, Sheets)

    + Ability to move appliances using appliance carts (assistance from other people is acceptable).RSRWH

     

    What we offer

     

    Generous benefits package (https://www.whirlpoolcareers.com/work-with-us-ca-experienced/) , Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required).

     

    Additional information

     

    Whirlpool’s Ways of Working

     

    Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

     

    + **Always On Flexibility** - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.

    + **Two-Week Work from Anywhere** - Minimum of one-week increments for a total of two weeks per year.

    + **Sabbatical** - Four weeks paid leave after every five years of service.

     

    Connect with us and learn more about Whirlpool Corporation

     

    See what it's like to work at Whirlpool by visiting Whirlpool Careers (http://www.whirlpoolcareers.com/) . Additional information about the company can be found on Facebook (http://www.facebook.com/WhirlpoolCorp/) , Twitter (http://twitter.com/whirlpoolcorp) , LinkedIn (http://www.linkedin.com/company/whirlpool-corporation/life/) , Instagram (http://www.instagram.com/whirlpoolcorp/) and YouTube (http://www.youtube.com/user/WhirlpoolCorporation) .

     

    Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.

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