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Job Description

As the IT Manager, you will lead the technical team including engineers, analysts, and testers to migrate current Digital Banking Platform to Q2’s Digital Platform. This digital transformation program will require you to participate in strategic and tactical planning for the delivery of Digital products and services as well as evaluate technology and set standards. Working in this role, you'll recommend improvements to established business processes while continuing to deliver high value in execution. You'll create and deliver on comprehensive project plans, remove any impediments, and track overall project performance to analyze the successful completion of business short-term and long-term goals. You will also collaborate with other cross functional teams such as middleware, data, security, infrastructure, IAM, CIAM to ensure timely delivery of the business requirements and priorities.

-Manage teams responsible for delivering digital banking solutions

-Lead data analysis, data mapping, and ensure data form the legacy platforms are correctly mapped and migrated to the targeted platforms

-Implement safety procedures and data recovery plans. Develop user manuals, as well as policies, procedures, and safety protocols.

-Partner with IT Leadership in the creation of a plan for employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce as well as recruit, train, and evaluate staff members work.

-Work with IT Leadership in the preparation and management of the annual budget, business cases, execution plans, operating plans for the team and resources required to achieve established program priorities.

-Ensure adequate risk management and security processes/controls are established and maintained in alignment with the risk appetite for the Bank, as well as applicable regulatory and enterprise risk management expectations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

7+ years of technical leadership and related experience in IT--Development or similar field.

Experience with ITIL ITSM standard, primarily application support, incident management, problem management and change management.

Provide production support leadership, timely resolution of incidents, and communication to leadership about key incidents and service interruptions

Provide production support leadership, timely resolution of incidents, and communication to leadership about key incidents and service interruptions

Bachelor's degree in related field required.

Previous leadership experience required.

Intermediate knowledge of general Financial Services or Banking is preferred.

Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

Intermediate to advanced experience in managing technology teams within a specific functional area while ensuring highest quality delivery of complex products or services.

Intermediate to advanced experience with the execution KPIs and timelines with proven ability to analyze a variety of data and summarize findings in applicable reports or other communication mediums. Utilize data to identify areas of improvement and opportunities for growth by collaborating with business and tech leads.

Advanced speaking and writing communication skills.

May require up to 25% travel. Preferred experience in working on digital transformation programs, Core and Digital Banking conversions (such as Fiserv, FIS, NCR, and Q2 Digital Banking)