• OS&D Coordinator ($20.50 - $30.80 DOE)

    Carlile Transportation (Tacoma, WA)


    Description

    Essential Duties

    Operate safely and in compliance with all established HSSE policies and procedures

     

    Uses the TM Command Center to monitor and identify missing, misdirected, and other freight issues

     

    Uses all available tools and documents to locate freight, such as manifests, billing documents, videos, etc

     

    Assist the receiving team in researching and resolving freight exceptions and unmarked freight

     

    Responsible for preparing all paperwork on all OS&D freight, freight refusals, and claims, and communicates status and action plan with correct parties

     

    Maintain accurate records and develop or update OS&D reports as requested

     

    Coordinate with other terminal OS&D Coordinators to avoid repetitive OS&D issues

     

    Field all OS&D claims, customer and customer service calls for both General Freight and Home Depot Freight

     

    Work with management to cross train with other operations support staff to help cover duties during PTO, illness or peak hours

    Qualifications

    High school diploma or GED equivalent required

     

    Two to four (2-4) years administrative experience in a multi-modal transportation related field (most tasks are learned on-the-job)

     

    6 months of Forklift experience preferred, will train

     

    Minimum one year experience using transportation industry software, Truck Mate preferred

     

    Knowledge, Skills and Abilities

     

    Proficient in MS Office applications, including MS Word, Outlook, Excel and Teams

     

    Excellent written, verbal and listening communication skills

     

    Understand Carlile data entry and shipping processes in order to conduct efficient freight searches

     

    Knowledge of industry specific software programs, i.e. Truck Mate and Freight Snap

     

    Ability to analyze and understand large volumes of shipping information

     

    Follow instructions, respond to management direction, take responsibility for own actions, complete tasks on time or communicate alternate plans

     

    Treats people with respect; keeps commitments, inspires the trust of others, works with integrity and ethically upholds organizational values

     

    Strong organization skills

     

    Advanced attention to detail and accuracy

     

    Ability to multi-task and prioritize the work day

     

    Must have excellent customer service skills and represent Carlile in a professional manner

     

    Ability to take initiative and act independently while operating and reporting to a team of multidisciplinary stakeholders.

     

    Working Environment

     

    This job is done approximately 50% of the time in a fast-paced office environment and 50% of the time out on the Dock, Yard or Warehouse with exposure to inclement weather, varying temperatures. May be exposed to hazardous chemicals, materials and airborne pathogens. This position is subject to frequent walking, bending and lifting with mechanized equipment.

     

    Reasonable Accommodations

     

    Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.

     

    Benefits

     

    We’re committed to taking care of you and your family, today and in the future.

    Here’s what you can look forward to:

    + _Compensation_

    + Competitive base annual salary range: $20.50 -$30.80, depending on experience and qualifications

    + _Health & Wellness_

    + Employer subsidized medical, dental, and vision coverage for you and your family/dependents.

    + Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage

    + _Retirement_

    + Generous 401(k) plan with a 4% company match

    + _Paid Time Off_

    + 2 weeks’ vacation annually

    + 7 company holidays

    + 7 days of sick leave annually

    + _Extras that Make a Difference_

    + Up to $5,250 per year in tax-free educational assistance to assist with career development and growth

    + Annual boot reimbursement

     

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

     

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

     

    For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.