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TEKsystems Global Services has a remote opportunity for a Patching Coordinator to join our team.

Overview

We’re looking for a detail oriented Server OS Patching Coordinator to plan, orchestrate, and continuously improve operating system patching across Linux and Windows servers. You will work alongside our existing patching coordinator to manage the end to end patching cycle—from scheduling and approvals through execution and post patch validation—while driving alignment between infrastructure, application, security, and business teams. Success in this role hinges on clear stakeholder communication, strong change management via ServiceNow, and practical automation fluency (especially Ansible) backed by disciplined data analysis, ServiceNow and Excel based reporting.

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Key Responsibilities

Patching Planning & Orchestration

• Build and maintain monthly/quarterly patch calendars for Linux (~70%) and Windows (~30%) server estates; coordinate blackout/maintenance windows to minimize business impact.

• Define pre patch checks, patch bundles to ensure timely remediation of critical CVEs.

Cross Team Coordination

• Works closely with offshore patch team, Engagement manager and end customer.

• Facilitate stand ups and walk throughs to surface blockers, risks, and decision points early.

Stakeholder Communication & Management

• Act as the single point of contact for patching status, risks, and change impacts; work with the Engagement manager to publish concise status updates and status reports.

• Proactively manage expectations with product teams and business stakeholders; escalate issues with data driven context and recommended options.

ServiceNow Change Management (ITIL)

• Create and manage Change Requests (CRs) and Change Tasks (CTs) in ServiceNow; ensure proper approvals (including CAB) and adherence to standard change models.

• Maintain high quality of Affected CIs and related inventories; ensure CMDB alignment during adds/removes and environment changes.

• Champion standard change templates, workflow automation, and approval streamlining for recurring OS patch events.

Ansible Driven Automation

• Collaborate with platform/automation teams to design and maintain Ansible playbooks and inventories for pre/post patch activities (e.g., service drains, health checks, rollbacks).

• Understand and report on progress on Ansible-Driven Automation and involvement in ServiceNow patching orchestration.

Data Analysis & Excel Reporting

• Own patch compliance analytics: define metrics, collect data, and provide data for the Engagement manager to produce weekly/monthly reports and dashboards (e.g., compliance %, age of vulnerabilities, change success rate, incident rate).

• Build Excel models to analyze data including ServiceNow, Patch Coordinator data and vCenter data. Search for trends such as failure trends, C-Task compliance, etc…

• Reconcile inventories across CMDB, Ansible, and vCenter; drive data hygiene initiatives to reduce manual hand offs and duplication.

Risk Management & Post Patch Validation

• Identify/mitigate risks (e.g., dependencies, failed boots, configuration drift); coordinate rollbacks and emergency fixes when needed.

• Lead post implementation reviews; capture lessons learned and track actions to closure.

Continuous Improvement

• Standardize patching models across OS platforms, drive automation adoption and incremental workflow improvements.

• Partner with teams to document playbooks, SOPs, reduce toil, and improve CMDB accuracy and ownership mappings.

Additional Skills & Qualifications

• 1–3+ years in IT operations, patch coordination for Linux (RHEL/Ubuntu/SUSE) and Windows Server environments.

• Hands on experience coordinating patch cycles using ServiceNow (CR/CT workflows, CAB, standard changes, CMDB/CI management).

• Practical understanding of Ansible

• Strong Excel & data analysis skills

• Familiarity with patch compliance KPIs, and incident/change correlation.

Job Type & Location

This is a Contract position based out of Remote, OR.

Pay and Benefits

The pay range for this position is $45.00 - $50.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 15, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.