• Account Specialist

    O'Neal Industries, Inc. (La Mirada, CA)


    Description

    + This individual will be a relationship builder, who will bond with new and existing customers.

    + Successful candidate will follow their sales order from initiation to shipment, resolving any issues that may develop.

    + Experience quoting directly to customers and independently managing customer accounts.

    + Strong customer service skills with the ability to manage a busy workload and prioritize tasks effectively.

    + Able to work both independently and as part of a team in a fast-paced environment.

    + Proficient computer skills; experience with quoting or CRM software is a plus.

    + Excellent communication skills, both written and verbal, with the ability to interact professionally with internal teams and external customers.

    + At least two years of experience in sales within the aerospace, metals, or related industry (New college graduates will be considered).

    + Bachelor’s degree is preferred but not required.

    + Understanding basic manufacturing processes and customer requirements.

    + Experience with ERP and CRM systems for managing sales and customer data. (having good computer skills)

    + Proven track record of building and maintaining strong customer relationships.

    + Experience handling customer inquiries, concerns, and negotiations professionally.

    + Demonstrated ability to resolve customer issues effectively.

    + Strong verbal and written communication skills for both internal and external interactions.

    + Quick learner who can adapt to new products, processes, and market trends.

    + Willingness to participate in training, exhibitions, and trade shows to enhance industry knowledge and skills.

    + A team player who brings a positive vibe and is able to efficiently organize and manage daily tasks during busy days

    + This is a hybrid work arrangement where team members have the option of working from home on Mondays and Fridays

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.