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Job Description

Insight Global is looking for a Remote Content Designer for a leading company in the fintech space. As part of the Experience Design team, Content Design is responsible for creating data-informed content for the PayPal brands’ digital experiences. Content designers partner with UX designers, researchers, product managers, engineers, and others to create user-centered experiences for people and businesses around the world. We’re a passionate and energetic group that creatively solves problems and values collaboration and diverse opinions.

• Plan and write UX content for web experiences.

• Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions.

• Drive the definition of a clear and actionable strategic direction for content in this problem/solution space.

• Coordinate and advise content designers on other teams to share context and clarity you’ve gleaned from customer research.

• Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results.

• Present your design solutions and rationale to leadership (director-level+).

• Collaborate with Design on page layout, interactions, and visual tone.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 6+ years as a content designer

• Demonstrated initiative and proactivity in learning about products and understanding business context, Strong sense of ownership and accountability for content quality and web property performance, Experience with SEO best practices and optimizing content for search visibility.

• Excellent writing and critical thinking skills.

• Experience working with content standards, such as style and voice and tone guidelines.

• At ease managing multiple projects and deadlines simultaneously, setting stakeholder expectations, working individually, and collaborating across teams.

• Experience in financial services, payments, crypto currency, B2B or B2C e-commerce is preferred. -experience working for a Fintech company