"Alerted.org

Our Company

We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!

What you'll do...

Plan, initiate and manage IT projects utilizing H&R Block PM Framework including documentation and data verification controls. Execute and enforce consistent processes for project development, monitor and oversee the project budget, and develop and maintain project plans, including resource assignments, risks and issues. Build AI strategies aligned with business objectives, ensuring scalability and innovation in AI-driven solutions. Perform resource management of team members including staffing, daily tasks and performance. Guide engineering teams, mentor talent, and align skills with project needs for optimal execution. Participate in all phases of the software development life cycle to ensure product quality. Lead end-to-end AI project cycles, including discovery, ideation, strategic development, requirements definition, and delivery. Develop status reports and update senior management with progress as necessary. Engage with senior leadership, business teams, and technical stakeholders to drive AI adoption and impact. Lead and collaborate with AI teams across multiple geographical locations to ensure seamless execution and alignment.

What you'll bring to the team...

Bachelor's degree or the equivalent in Computer Science, Software Engineering, Computer Information Systems, Information Technology, or related field.

Ten years of IT project management experience to include:

+ Observability, Azure Application Insights and Azure Monitor.

+ Software development using Agile methodologies.

+ Managing end-to-end project cycles, including discovery, ideation, strategic development, requirements gathering, and delivery.

+ Azure DevOps, Power Automate, and Microsoft Viva Insights.

+ Microsoft stack - .NET, REST APIs, and Azure cloud-based services.

+ Leading global teams.

+ Budget management - Power BI, Azure Cost Management + Billing and Azure Pricing Calculator.

+ Developing comprehensive delivery plans including test plans.

+ Developing status reports.

One year of which must include generative AI experience, specifically:

+ Azure AI and Cognitive Services.

+ Building generative AI-driven enterprise applications in Azure OpenAI.

+ AI strategy and roadmap.

+ Responsible AI dashboard, HAX toolkit, and model monitoring tools.

+ Azure AI Foundry, Prompt Flow, and Prompt Playground.

+ Semantic search with Azure AI Search.

+ AI Safety testing.

Why work for us

Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com (https://www.blockbenefits.com/public/welcome) .Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.

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