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Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

Your role and responsibilities

Requirements Gathering and Analysis C2M system. Design and configuration of the C2M Support user acceptance testing (UAT) and provide guidance to end-users. Translate business needs into functional requirements and specifications for the C2M system. Gap analysis to identify discrepancies between current systems and desired C2M functionality. Provide functional expertise in areas like rate design, billing configurations and customer account management. Recommend best practices for system configuration and data management within C2M.

Required technical and professional expertise

Requirements Gathering and Analysis C2M system. Design and configuration of the C2M Support user acceptance testing (UAT) and provide guidance to end-users. Translate business needs into functional requirements and specifications for the C2M system. Gap analysis to identify discrepancies between current systems and desired C2M functionality. Provide functional expertise in areas like rate design, billing configurations and customer account management. Recommend best practices for system configuration and data management within C2M.

Preferred technical and professional experience

Requirements Gathering and Analysis C2M system. Design and configuration of the C2M Support user acceptance testing (UAT) and provide guidance to end-users. Translate business needs into functional requirements and specifications for the C2M system. Gap analysis to identify discrepancies between current systems and desired C2M functionality. Provide functional expertise in areas like rate design, billing configurations and customer account management. Recommend best practices for system configuration and data management within C2M.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.