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Summary:

The position is responsible for managing a team that supports the overall Catalent business by providing commercial support of existing customer relationships, and on-site support for new customers and business development opportunities. Working with the site’s GM, Supply Chain, Product Development, Operations, Project Management, CGT Business Development and other cross functional teams, this position ensures that customer programs effectively transition from signed opportunity to development/tech transfer programs to commercial launch and routine production through the products life cycle. The position is also responsible for contracting and contract support and will ensure ongoing customer programs are managed according to contracted terms. The person in this position will be a member of the Site Leadership Team for the site(s) that the position is responsible for.

The Role:

+ Manage a Commercial Operations team who act as key relationship managers for certain customers (existing and new) at the relevant site(s) to ensure a superior level of communication occurs between the parties. Supports other sites as needed.

+ Assist the proposal lead function and provide appropriate review of scope /pricing of new business proposals for development, tech transfer proposals and pipeline proposals.

+ Manage the process of determining a commercial price for all new products along those products that have relevant changes (gathering COGS, getting alignment on pricing, margin enhancement, maintenance of COGS for products and pricing letters as applicable).

+ Act as key site resource for development of commercial pricing; works with site finance to understand profitability and works with BD on pricing strategy.

+ Provide SME support to BD and Contract Negotiation teams on strategy/negotiation of proposals, development agreements and commercial supply agreements.

+ Accountable for management of all client contracts including commercial supply agreements, Development and Licensing Agreements, term sheets and other Client contracts to ensure capture of relevant provisions (e.g., fees, price increases, KPIs, forecasts, renewals).

+ Work with site leadership, Finance and BD to manage Accounts Receivable at the site; specifically engage with clients that are habitually late payers.

+ Manage client disputes for AR issues, batch issues and/or API reimbursement requests.

+ Serve as pricing leader for site and appropriately manage and execute against identified value pricing opportunities. Work with BD and site team to implement value pricing practices and processes.

+ Work as an integral member of the site, working closely with site GM, MSTAT, supply chain directors, and BD team to identify and pursue current fiscal year revenue opportunities with existing customers. Participate in budgets and forecasts related to customer revenue through participation in the site S&OP process and other relevant meetings/processes as needed.

+ Provide input for metrics tracking, reporting, budgeting and forecasting as needed, specifically related to funnel forecasting and pipeline management.

+ Continually evaluate and adapt new business and customer processes to create greater efficiency and effectiveness in pursuing new business and managing existing customers.

+ Responsible for Client Experience and the organization of new Client visits.

+ Support site GM in preparing yearly strategic plan and site budget.

+ Responsible for leading Revenue Leakage at site- training, implementation, follow up and tracking.

The Candidate:

+ Bachelor’s degree in science, business administration or other related field, Master’s of business administration preferred

+ 10+ years of relevant experience in pharmaceutical or medical device manufacturing, quality or regulatory, general business management, technical project management and analysis.

+ 10+ years of relevant CDMO experience in pharmaceutical, h experience in quality, technical project management, business management and/or business development

+ Relevant industry knowledge of drug product development, analytical research and development, project scale-up, product manufacturing, quality, validations, and regulatory

+ Analytical, financial skills, business acumen

+ Knowledge of ERP/MRP/CRM systems

+ Superior customer services skills and professional demeanor

+ Prior direct contract negotiation experience preferred

Physical Demands:

+ Frequent sitting, standing, walking, reading of written documents and use of computer monitor screen, reaching with hands and arms, talking, writing, listening.

+ Occasional stooping, kneeling, crouching, bending, carrying, grasping.

The anticipated salary range for this position in Harmans, MD is $268,750 - $300,570 plus variable incentive compensation. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states.

Work Environment:

This is an on-site job, at the Maryland Harmans location.

**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.

personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers (https://careers.catalent.com/us/en) to explore career opportunities.

Catalent is an Equal Opportunity Employer, including disability and veterans.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to [email protected] . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Important Security Notice to U.S. Job Seekers:

Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to [email protected] for us to investigate with local authorities.

California Job Seekers can find our California Job Applicant Notice HERE (https://cdn.catalent.com/files/legal/CCPA-Privacy-Notice-at-Collection-for-California-Employees-and-Applicants-English.pdf) .