• LEGOLAND Discovery Center Retail Guest Experience…

    LEGOLAND (Kansas City, MO)


    What you'll bring to the team

    • Retail Host – LEGOLAND® Discovery Center Kansas City

     

    Part-Time | Retail Team

     

    About the Role

     

    Do you love LEGO®, fun, and making people smile? 🟡

     

    Do you have the energy to turn everyday moments into awesome memories?

     

    If you enjoy creating magical experiences and bringing excitement to every guest interaction, then this role is built just for you!

     

    As a **Retail Host** , you’ll be the face of fun in our shop—connecting with guests, sharing product knowledge, and helping everyone find the perfect LEGO treasure to take home. All while keeping the atmosphere safe, welcoming, and full of smiles!

    What You’ll Be Doing

    • **Create WOW Moments**

    + Deliver exceptional guest service with enthusiasm, confidence, and positivity.

    + Actively engage with guests and bring high energy and fun to every interaction.

    + Live and breathe the Merlin Values in everything you do.

    •️ **Retail Rockstar**

    + Promote products and help guests find the perfect LEGO items.

    + Maintain a strong sales focus while meeting and exceeding sales goals.

    + Keep retail displays fully stocked, organized, and looking awesome.

    • **Guest Experience Champion**

    + Manage busy retail lines safely while keeping the experience fun and friendly.

    + Communicate confidently with guests of all ages, team members, and leaders.

    + Ensure the retail area is clean, tidy, and ready to impress throughout the day.

    • **Safety First**

    + Follow opening and closing procedures as outlined in the department plan.

    + Ensure Health, Safety & Security policies are followed at all times.

    Qualifications & Experience

    + 6 months – 1 year experience working in retail, attractions, entertainment, or customer service-based positions preferred.

    + Fun, dynamic, and friendly personality.

    + Excellent communication and listening skills with both team members and guests.

    + Able to work in areas with loud noises and confined spaces.

    + Self-motivated, able to work independently or as part of a team, with strong problem-solving skills to remedy guest questions or concerns.

    + Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays, and special events.

     

    Benefits

     

    Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.

     

    + Flexible hours.

    + 30% discount in the retail store.

    + Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.

    + Competitive 401K.

    + Discounts through the Merlin Marketplace Website – on almost anything you buy online.

    + FUN working environment and much more!

     

    About Us

     

    Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, we create and deliver memorable, immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year, that’s a lot of unforgettable moments.

     

    Everyone Matters at Merlin

     

    We want to ensure that everyone can perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion.

     

    Pay Range

     

    USD $13.75/Hr.

     

    Submit a Referral (https://hourlycareers-na-merlinentertainments.icims.com/jobs/10917/legoland-discovery-center-retail-guest-experience-host/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

     

    At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

     

    Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

     

    **Location (Country-State-City)** _US-MO-Kansas City, MO_

    **Job ID** _2025-10917_

    **Employment Type** _Part-Time_

    **Offer/Contract Type** _At Will (US Only)_

    **Location Name** _LEGOLAND Discovery Center Kansas City_

    **_Job Locations_** _US-MO-Kansas City, MO_