"Alerted.org

Job Description

Reporting to the Administrative Assistant Supervisor, this individual is primarily responsible for the setup and in-person support of Health Sciences events, courses and course breakouts, as well as the maintenance and upkeep of event spaces and equipment; room checks involve assessing each room’s AV systems, including projectors, microphones, etc. and reporting any issues. Additionally, the Building Services Coordinator is responsible for the placement and recovery of DRS resources in classrooms managed by Instructional Support, as well as scheduling reservations for departmental and external events.

Shifts for this position are scheduled in the afternoons and evenings during the week and one day shift on the weekend to support after-hours events and the turnover of spaces between events.

Reliable attendance and the ability to work a schedule similar to the example below are essential components of this position:

Tuesday– Saturday (11:00am to 8:00pm)--Time/days may be negotiable

Instructional support provides frontline customer service to the Health Sciences Community, which includes course and event scheduling, classroom technology and equipment, and laboratory support services. Our mission is to cultivate the Health Sciences teaching and learning environment by assessing customer needs to deliver innovative and proactive services.

Duties & Re** **sponsibilities

Building Support

+ Perform room checks in classroom, conference rooms, and lecture hall spaces; check that the installed A/V equipment is working properly and the furniture is present/undamaged; report issues that may need to be addressed to our Media Techs

+ Submit service request tickets for room repair and maintenance; follow-up with Custodial and Facility teams as needed; report space-related issues to affected departments in a timely manner

+ Responsible for the storage, surplus, and movement of building equipment and furnishings; maintain property records including, but not limited to, specialty furniture assigned by the Disability Resources for Students (DRS) department

Event Support

+ Process and print work orders daily; work alongside Student Assistants to schedule and distribute assignments

+ Perform work orders involving delivery and set up of A/V equipment and event-related materials such as event containers (compost, landfill, and recycling), sign standards, tables, and chairs, dispose of event-related refuse by accessing the designated refuse areas according to each building

+ Schedule simple departmental events and course breakout sessions

Administrative and Instructional Support Tasks

+ First point of contact for customers and building users; greet customers as they enter our office and provide customer service; answer office general phone line and assist callers with their instructional needs and/or direct them to the appropriate staff member or department

+ Provide information and advice to building users regarding effective use of building facilities, including room capabilities, capacity, and availability

+ Check out and check in keys, adaptors, and a variety of A/V equipment available to rent and pick up from the Classroom Services office suite; follow up with customers regarding overdue equipment

Required Qualifications

+ Two years’ college education, including course in Drama, Education, Communications, or related courses, AND two years’ public contact experience.

+ Additional public contact experience may substitute, year-for-year, for educational requirements.

+ Equivalent education/experience will substitute for all minimum qualifications, except when there are legal requirements (such as license or certification).

Desired Qualifications

+ Two years’ college education and two years of work experience involving public contact such as retail/food service, public information, or event/building support or Bachelor’s degree (BA/BS)

+ Experience working in an academic environment

+ Demonstrated skill at communicating with diverse set of students, staff, faculty, and the public

+ Experience working with Student Employees

+ Knowledge of basic audio/video systems like projectors and microphones

+ Experience using 25Live scheduling software, or other event planning software

+ Experience working with Microsoft Office Suite, SharePoint, Google Docs, or other collaboration software

+ Familiarity with Health Sciences Complex

+ Experience working A/V equipment and in support of events in a large facility are a plus, but not required.

+ Demonstrated ability to work autonomously; successful self-management skills

+ Passion for delivering great customer service

+ Excellent communication (oral and written)

+ Attention to detail

+ May be required to accept variable work shift

+ Work may require access to confined spaces and heights using approved safety precautions

Conditions of Employment

+ Ability to lift/move 20 – 30 lbs and move heavy material as needed

Compensation, Benefits and Position Details

Pay Range Minimum:

$44,256.00 annual

Pay Range Maximum:

$49,740.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) .

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.