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Description We are looking for a dedicated Medical Customer Service Representative to join our team in Carmichael, California. In this role, you will play a vital part in ensuring seamless patient interactions, managing scheduling, and verifying insurance information. This is a long-term contract position, offering a great opportunity to contribute to a supportive healthcare environment.

Responsibilities:

• Handle incoming calls with professionalism, addressing patient inquiries and resolving concerns efficiently.

• Manage patient scheduling and appointment reminders to ensure timely visits.

• Verify medical insurance information and assist patients with billing-related questions.

• Maintain accurate medical charts and records in compliance with organizational standards.

• Utilize electronic practice management systems to update and retrieve patient information.

• Provide exceptional customer service to patients, physicians, and staff, fostering positive relationships.

• Apply basic medical terminology knowledge to communicate effectively in a healthcare setting.

• Collaborate with team members and supervisors to optimize clinic workflows.

• Operate standard office equipment and software to support daily tasks.

• Uphold the clinic’s values and mission by ensuring high-quality service delivery. Requirements • High school diploma or equivalent is required.

• At least six months of experience in a medical office or comparable high-volume customer service role is preferred.

• Strong interpersonal and organizational skills with a commitment to excellent customer service.

• Proficiency in keyboarding and familiarity with standard office equipment and software.

• Knowledge of basic medical terminology is essential.

• Experience with electronic practice management systems is preferred.

• Ability to manage sensitive patient information with confidentiality and professionalism.

• Demonstrated ability to work effectively in a team-oriented environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .