• Customer Service Representative

    Robert Half Office Team (Ann Arbor, MI)


    Description Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position starting ASAP, PART TIME, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed. Pays $18/hr.

    RESPONSIBILITIES

    Maintain and apply expert knowledge of test center policies, practices, and procedures

     

    Greet examinees and verify identification

     

    Register and prepare candidate scorecards

     

    If applicable, digitally scan and record candidate fingerprint identification

     

    Continuously monitor candidates as they complete exams

     

    Resolve or report candidate issues with urgency

     

    Secure all computer software in the test center at all times

     

    Reboot computer servers and reset passwords as necessary

     

    Report any occurrences outside company guidelines to corporate management

     

    Ability to be flexible with scheduling based on Prometric capacity requirements

     

    Perform other duties as assigned

    EXPERIENCE

    1-2 years customer service-related experience required

    SKILLS

    Ability to communicate with candidates effectively and with professionalism and authority

    PHYSICAL JOB REQUIREMENTS

    Capable of lifting up to 40 pounds

    Ability to remain in a stationary position for extended periods of time while administering exams

    Ability to perform periodic walk-through. Requirements • Minimum of 1-2 years of experience in a customer service role.

     

    • Strong verbal communication skills to interact with candidates professionally and effectively.

    • Ability to stand or sit for extended durations while monitoring exams.

    • Physical capability to lift up to 40 pounds when required.

    • Capacity to perform periodic walk-throughs during exam sessions.

    • Proficiency in using computers and managing office tasks.

    • Availability to work onsite, including Saturdays.

    • Attention to detail and ability to follow established protocols with precision. TalentMatch®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .