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Patient Care Coordinator
- Robert Half Office Team (New Hyde Park, NY)
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Description
We are looking for a dedicated Patient Care Coordinator to join our team. In this role, you will play a vital part in ensuring smooth communication between patients, healthcare staff, and insurance providers. This is a long-term contract position within the healthcare industry, offering an opportunity to support managed care processes and improve patient experiences.
Responsibilities:
• Facilitate patient scheduling, appointment coordination, and follow-up communication to ensure timely care.
• Assist in gathering necessary documentation, summaries, and insurance information for managed care operations.
• Serve as the liaison between the managed care department and healthcare staff, maintaining clear and effective communication.
• Support insurance verification, open enrollment processes, and authorization updates for managed care services.
• Provide coverage for the Managed Care Team during staffing shortages, including submitting authorizations and tracking their status with insurance providers.
• Maintain and update managed care census records, notifying field clinicians of upcoming reviews and required documentation.
• Prepare monthly reports on managed care admissions, payments, and analyses to support operational efficiency.
• Organize and update resource libraries, including plan lists and informational materials.
• Monitor insurance coverage for daily admissions and coordinate follow-up discussions regarding managed care patients.
• Assist in creating in-service training materials and resources for clinical case managers.
Requirements • Previous experience in patient care coordination or a similar role within the healthcare industry.
• Strong knowledge of patient scheduling systems and medical record management.
• Familiarity with insurance verification and managed care processes.
• Excellent organizational and communication skills to manage multiple tasks effectively.
• Proficiency in using office equipment and software for clerical duties such as typing, faxing, and document distribution.
• Ability to work collaboratively with healthcare teams and act as a liaison for managed care operations.
• Detail-oriented approach to updating records and ensuring compliance with healthcare policies.
• Ability to adapt to changing priorities and provide coverage for team members when needed. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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