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National Children’s Center (NCC) is transforming lives across the Washington metropolitan area. As one of the region’s largest nonprofit providers of services for individuals with developmental disabilities, we're dedicated to creating a lifetime of opportunities for people of all ages. If you're passionate about making a real difference, we want you on our team!

Summary: As a Program Coordinator (QIDP) you'll be at the heart of our residential services, leading a team that supports individuals in living their best lives in group home settings. You'll oversee House Managers, ensure people receive the services and supports they need, and create environments where individuals thrive. The role blends leadership, case management, and hands-on community work - perfect for someone who loves variety and wants to see the direct impact of their work every day.

Schedule & Location: Monday-Friday day shift schedule with a mix of office and community-based work - 2 days per week in our Silver Spring, MD office and 3 days in the community connecting directly with the people and teams you support. This position includes on-call responsibilities to ensure your team and residents always have the support they need.

Annual salary range of $65,000 - $72,500 based on experience and qualifications.

Essential Functions and Responsibilities:

+ Provide direct supervision, coaching and feedback to House Managers. Prepare payroll for direct reports. Monitor and assess staff performance and complete annual evaluations for House Managers.

+ Oversees apartments/homes are maintained in proper condition to assure compliance to regulatory requirements and support for the life-style of people served.

+ Coordinate with DDS/DDA in the Individual Service Plan (ISP) process and planning. Oversees implementation of Individual Service Plan (ISP). Complete all required assessments i.e., safety plans, evacuation, voting etc.

+ Ensures Residential, medical, and other clinical portion of the ISP are completed for services provided or contracted by NCC. Conduct Person-Centered Planning meetings. Develops outcomes that support Quality of Life and represent what is important to and for an individual.

+ Ensures new staff members are trained in al individualized training before being assigned to work with a person supported independently

+ Serves as a liaison between families, guardians, and external agencies.

+ Maintains all pertinent information related to the individual.

+ Assure all waiver authorizations are current and accurate to reflect support that has been approved, and secure authorizations prior to expiration.

+ Coordinates and collaborates with the day program/work location and visits at least monthly. Secures and maintains transportation to and from various locations in the community.

+ Collaborate with the Nursing Department and assigned nurse, schedules and participates in weekly meetings, including the House Manager

+ Assist with management of individual funds in accordance with NCC/DDA/DDS policies and procedures.

+ Completes quarterly reports and court reports.

+ Ensures people supported maintain their Medicaid eligibility

+ On call after normal business hours to address any emergencies and or issues of concerns.

Education and Experience:

+ Bachelor’s Degree in a Human Services field with one (1) year experience working directly with people with intellectual/developmental disabilities

+ At least five (5) years experience in Human Services, of which three (3) years are supervisory and administrative

+ Basic computer skills and knowledge of Microsoft Office suite

+ COVID-19: You are required to provide proof of COVID-19 vaccination prior to your first day of employment.

NCC is an Equal Opportunity Employer and all qualified applicants will receive consideration without regard to race, color, creed, religion, national origin, ethnicity, gender, age, marital status, sexual orientation, disability, veteran status, or any other legally protected status.