• Chief Operating Officer (COO)

    Assistance Plus (Benton, ME)


    Description

    Assistance Plus is seeking a Chief Operating Officer (COO) to join our dynamic executive team. The COO oversees the Agency’s operations such as: IT, Finance, and HIPAA to ensure efficiency, quality, service, and cost effective management resources. The COO is responsible for the development and implementation of effective strategies to optimize the company’s productivity, efficiency, and profitability.

    Duties include and are not limited to:

    + Monitoring the strategic plan to advance the Agency’s mission and objectives and to promote revenue, profitability, and growth

    + Developing and implementing operational policies and procedures to ensure the company’s smooth functioning

    + Monitoring adherence to agency policies and program regulations

    + Overseeing Agency operations to ensure productivity, efficiency, quality, service and cost-effective management of resources

    + Overseeing the company's financial management, including budgeting, forecasting, and financial analysis

    + Ensuring that the company's technology infrastructure is up-to-date and supports the company's operational needs

    + Overseeing regulatory and licensure submissions, registrations, insurance, certifications, and compliance with federal, state, all funding, and city/state requirements

    + Planning, developing, and implementing strategies for generating resources and revenues for the Agency

    + Collecting and analyzing evaluation information that measures the success of the Agency’s efforts; refines or changes the programs in response to that information

    + Conducting performance reviews of direct reports by evaluating productivity, attitudes, and performance results

    + Overseeing risk management: business associate agreements and insurances

    + Overseeing information technology to ensure its meeting the needs of the organization

    + Monitoring IT vendor contracts

    + Acting as our HIPAA Privacy Officer and overseeing HIPAA compliance

    + Prepping annual meeting reports

    + Being a role model of what our brand and culture is about

    + Collaborating on satellite office growth while maintaining a regular monthly schedule at Wilton Office

    + Promoting a culture that reflects the Agency’s values, encourages excellent performance, and rewards productivity

    + Ensuring all employees are working together and that all are heading in the same direction

    + Ensuring IT Department has a process in place to ensure building security, indoor and outdoor access, and the alarm systems are monitored regularly

    + Participating in the Emergency Preparedness Committee

    + Serving as a member of the Maine Counsel on Aging

    + Attending regular trainings to increase knowledge of service delivery, team building, conflict resolution, and oversight roles

    + Implementing and evaluating department goals to obtain the strategic plan requirements

    + Reviewing and assessing the success of the departmental processes in achieving agency mission and goals

    + Maintaining monthly departmental meetings

    + Participating in Productivity Meetings

    + Performing other duties as assigned

    Qualifications

    Position Requirements:

    + Proof of vehicle insurance at $50K/$100K and a valid Maine driver’s license are required

    + Bachelor's degree in Finance, Accounting or a related field is required. Master's Degree preferred

    + Minimum of five years of experience in the management of a large healthcare organization

    + Prior experience overseeing financials for a large organization

    + Excellent supervisory, organizational, and leadership skills are required.

    + Excellent verbal, written, interpersonal, communication, and presentation skills

    + Must be 18 years of age or older

    + Ability to maintain confidentiality

    + High level of attention to detail

    Benefits:

    + Generous Earned Benefit Time

    + Mileage reimbursement

    + Working in a team-oriented environment

    + 12 paid holidays per year

    + Agency-paid life insurance in the amount of your annual salary with a max of $50K

    + Agency-paid Short-Term Disability

    + Medical, dental, and voluntary insurances

    + 401K Retirement Plan

    + Employee Assistance Program (EAP)

     

    Pay is commensurate with education and experience.

     

    Assistance Plus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.