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Posting Information

Posting Number2026208

Posting/Functional TitleAdministrative Assistant II

University Pay Plan TitleAdministrative Assistant II

LocationSan Marcos

DepartmentOffice of the University Registrar

Recruitment TypeOpen Recruiting

Job TypeFull-Time

Funding SourcePermanent

Monthly Salary$3,173

Job CategoryNon-Exempt

Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.

+ Experience using Microsoft Office, specifically Outlook, Word, Excel, and Teams.

+ Experience providing high quality customer service.

+ Experience in answering multi-line phone using professional phone etiquette.

+ Ability to prepare concise and grammatically correct correspondence.

+ Ability to work independently as well as in a collaborative, diverse, results-oriented environment.

+ Ability to learn quickly and adapt to change.

+ Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks efficiently in a fast-paced environment.

+ Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

+ Demonstrate exceptional attention to detail in a fast-paced work environment.

Preferred Qualifications

+ Basic understanding of University Policies and Procedures.

+ Experience working in a university setting.

+ Experience working in a Registrar’s Office of a 4-year, state funded institution.

+ Demonstrated punctual and excellent attendance.

+ Basic understanding of TXST administrative software: Banner, BDMS , CLSS , EMS , Parchment, various NETs.

+ Willing to occasionally work outside of normal business hours.

Job Description

This position is the primary point of contact for students, parents, faculty, staff, and visitors to the Office of the University Registrar. This position requires knowledge of institutional policies, procedures and practices of the Office of the University Registrar and Texas State University. Job duties performed impact enrollment, registration, graduation, records integrity, and reporting.

Job Duties

+ Support faculty, staff, students, and the public in resolving diverse concerns. Handle incoming calls by routing, taking messages, or managing inquiries. Provide assistance at service counters as per schedule. Demonstrate effective communication through oral interaction, emails, faxes, and postal correspondence.

+ Provide excellent customer service.

+ Manage student registration: handle adds, drops, withdrawals using administrative forms. Handle special registrations (Late registration, Study Abroad, student teaching, etc.). Verify drop and withdrawal requests through reports. Notify Department Chairs of late drop requests post-deadline. Process approved drops including administrative ones (missing prerequisites, never attended, etc.). Update spreadsheets and logs, file documents in relevant locations or image them into BDMS .

+ Maintain and update student records and demographics in the Student Information System. Input and revise student details like personal information, contacts, and disciplinary status. Remove inaccurate data from reports received weekly. Update Disciplinary Suspension/Expulsion as directed by the Dean of Students. File student information documents correctly or scan them into BDMS and multiple ID systems.

+ Manage transcript upkeep and Academic Standing. Calculate GPAs. Update transcripts with all grade changes, deletions, and testing center submissions. Adjust academic standing and Suspension/Probation notes as necessary due to grade changes, new entries, or suspension reinstatements. Input non-current hard copy transcript data into the SIS . Maintain degree records.

+ Confirm accuracy of student details including enrollment status, GPAs, grades, awarded degrees, graduation intent letters, and address general inquiries for enrollment verifications. Process educational requests through the National Student Clearinghouse.

+ Handle academic document requests (transcripts & diplomas) through Parchment. Review for any holds, manage daily and on demand transcript processing.

+ Assist with other duties as assigned by supervisor.

+ Committed towards achieving total office teamwork.

+ Deliver high-quality customer service through professional appearance, punctuality, and office conduct.

Additional Information to Applicants

Applicant is required to electronically attach:

+ Resume

+ Cover Letter

Job Open Date12/17/2025

Job Close Date (posting closes at midnight)12/27/2025

Open Until FilledNo

Normal Work DaysMonday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start8:00AM

Normal Work Hours End5:00PM

Posting Notices

Legal and Required Notices

Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

Applicants must be authorized to work for any employer in the United States. The University will not sponsor or assume sponsorship of any candidate requiring a petition for a H1B employment visa.

Why Choose Texas State University?

Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:

Exceptional Benefits:Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.

Generous Time Off:Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.

Wellness and Balance:Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.

Professional Growth:Explore a wide range of training, development courses, certifications, and educational support programs.

Welcoming Campus:Become part of a vibrant Bobcat community with numerous social and professional networks.

Tuition Benefits:Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.

Retirement Security:Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today.https://www.hr.txst.edu/benefits.html

Quick Linkhttps://jobs.hr.txstate.edu/postings/55455

Applicant Document