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Job Description

A client of Insight Global’s is looking for a NOC Technician to join a team of 4 nighttime and 2 daytime resources and wear multiple hats. You will be responsible for monitoring applications and solving escalated issues by utilizing knowledge of hardware, software, operating systems, network configuration, server interaction, diagnostics and troubleshooting. You will install/remove/configure hardware and software and ensure plans are in place for responding to situations such as service outages. You will have portal access to the data center where you will be submitting tickets for vendors to come onsite. They currently use Avante but may be transitioning to ServiceNow. pay range 20-23/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Troubleshooting skills

• Good communication skills

• Team player • Knowledge of TWS platform (log into system, run jobs, etc)