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Hard Skills Trainer
- Fedcap (New York, NY)
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Position Summary
The Hard Skills Instructor (HIS) is responsible for coordinating and delivering certified hard skills training to participants incarcerated at Rikers Island. This includes curriculum development, facilitation of OSHA/Flaggers and other industry-recognized certifications, and collaboration with jail-based staff and employment services. The instructor must be dynamic, engaging, and results-oriented, with a strong command of subject matter and the ability to motivate participants.
The HSI collaborates with cross-functional teams (i.e., education, job placement), supervisor, and senior leadership to monitor and track performance and find solutions to maximize outcomes for participants. This is a hands-on, relationship-driven role that requires strong engagement skills, effective case management and wraparound services competencies, excellent organizational skills, and a commitment to providing excellence in service delivery.
Your Responsibilities Include:
+ Effective Engagement & Individualized Services
• Provide Training Delivery & Curriculum Development to participants enrolled in the program
• Facilitate certified hard skills training, including OSHA/Flaggers, building maintenance, and construction.
• Develop and maintain training curriculum and materials using textbooks, handouts, workbooks, and web- based resources.
• Deliver engaging and dynamic instruction to incarcerated participants at Rikers Island.
• Facilitate groups to support completion of OSHA-recognized certifications.
• Facilitate Makin It Work curriculum to participants
• Consult with Transition Specialist and Employment Specialists staff to align curriculum with training needs.
• Develop relationships with DOC staff for instruction coordination.
+ Data and Performance Management
• Ensure 90% of caseload achieves ≥ 90% of KPI Contract Requirements.
• Analyze caseload performance minimum of 2X/month in partnership with the supervisor to identify strengths, challenges, gaps, and improvement needs.
• Monitor, discuss, and track improvement needs a minimum of 1X/month in partnership with the supervisor and co-develop an action plan or performance improvement plan (PIP) accordingly.
• As directed by and in partnership with the supervisor, review, discuss, and address the needs of the action plan or PIP with 100% accuracy, including actions, follow-ups, owners, and outcomes.
You're a Great Fit for This Role If:
+ You hold a minimum of an associate's degree or equivalent credential required. Bachelor’s degree from an accredited institution preferred.
+ You bring a minimum of 2 years of experience in career services, case management, workforce development, or social services, OR in related fields, such as education, healthcare administration, retail or hospitality management, or human resources.
+ You can pass security clearance with the NYC Department of Corrections.
Compensation:
$75k-$80K
Equal Opportunity Employer
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