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Director of Emergency Services

**Location:** San Antonio, TX

**Pay Range:** $145,000 – $160,000 (based on experience)

**Incentive Bonus:** 17.5% – 26.25%

**Sign-On Bonus:** Case by case

**Relocation Assistance:** Case by case

**Schedule:** Full-Time, Days (No Weekends)

**Facility Size:** 378 beds

**ER Beds:** 29 (expansion plans underway)

**Trauma Level:** Level 4

**Annual ER Volume:** ~50,000 visits

**Staff:** 100, including 2 Managers, CNC, EMS Techs

**Reports To:** Chief Nursing Officer

Position Summary

The Director of Emergency Services is accountable for high-quality, patient-centered emergency care through oversight of all aspects of department function, staffing, forecasting, planning, and budget management. This leader cultivates a culture of accountability, collaboration, and continuous improvement aligned with organizational and departmental objectives.

Key Responsibilities

+ Champion evidence-based practices to promote patient safety, quality outcomes, and regulatory compliance

+ Lead patient throughput strategies to ensure efficient, high-quality care delivery and effective admission/discharge planning

+ Maintain a culture of accountability and transparency in clinical operations

+ Direct nursing practice, operations, policies, and procedures to address patient and family needs

+ Drive exceptional patient experience outcomes and foster consistent, compassionate interactions

+ Collaborate to benchmark, strategize, and improve customer satisfaction

+ Develop and support employee engagement, recognition, and development initiatives

+ Build and retain a highly skilled and motivated team to meet facility needs

+ Identify and develop opportunities for service line growth and new offerings

+ Partner with administration, physicians, and stakeholders for service excellence and differentiation

+ Oversee annual budget and ongoing financial performance, managing staffing, expenses, and supply utilization

+ Lead initiatives for cost control and continuous process improvement

+ Perform other duties as needed, maintaining professional standards of conduct

Qualifications

+ Bachelor’s degree in Nursing required; Master’s degree preferred

+ Minimum 1+ year of applicable emergency department leadership experience required; 3+ years preferred

+ Strong background in developing high-performing teams and achieving quality, financial, and patient experience targets

+ Experience managing budgets, employee engagement, and driving service line growth

Key Facility Highlights

+ 378-bed facility

+ 29-bed ER, with expansion plans

+ Level 4 Trauma Center

+ Chest Pain Center Accreditation

+ High-performing ER team

+ Excellent patient experience and quality outcomes

+ Staff size: 100 (includes managers, CNC, EMS Techs)

+ Leadership focus on employee engagement and high-quality care

Benefits

+ Comprehensive medical, dental, and vision insurance

+ Paid time off and paid family leave

+ Flexible spending account (FSA) options

+ 401(k) plan

+ Life, short-term, and long-term disability insurance

+ Employee stock purchase plan

+ Supplemental accident, critical illness, and hospital indemnity coverage

+ Tuition, student loan, certification, and scholarship assistance

+ Nursing education and advancement programs

+ Employee well-being and financial resources

+ Pet insurance, auto & home insurance, legal benefits, identity theft protection

Ready to make an impact as a nursing leader in a dynamic emergency services environment? Apply today!

**Pay Details:** $145,000.00 to $160,000.00 per year

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.