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The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The Senior Product Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Senior Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. As a Senior Product Manager, you will plan and manage the enhancement and/or integration of the business products with a special focus on clinical care management and technology solutions. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as clinical care management platforms, telephony, data systems, and enterprise architecture. The Senior Product Manager will serve as a key interface between business and technology, driving transformation and innovation while maintaining operational rigor. The Senior Product Manager will partner with an agile delivery team & stakeholders to foster an environment of continuous delivery and improvement.

Key Responsibilities

+ **Strategic Leadership & Transformation:** Lead emerging transformation efforts, aligning technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals. Champion innovation and scalability for new markets, services, and population launches.

+ Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

+ **Stakeholder Management:** Cultivate strong relationships with senior leaders, business leaders, and technical teams. Serve as a trusted advisor, translating complex technical concepts into actionable business insights and recommendations. Facilitate alignment and consensus among diverse stakeholders, ensuring transparency and shared ownership of outcomes.

+ **Cross-Platform Delivery:** Drive end-to-end delivery of business capabilities across various clinical platforms. Manage dependencies, milestones, and inter-team coordination to ensure timely and effective execution.

+ Encourages innovation and experimentation on teams to drive team engagement.

+ **Governance & Risk Management:** Evaluate and communicate the business impact of architectural and integration decisions. Ensure compliance, reliability, and scalability, proactively managing operational risks and issue resolution.

+ **Operational Oversight:** Anticipate and manage the impact of system changes, outages, and upgrades. Partner with IT and business teams to triage issues and escalate risks as needed.

+ **Reporting & Communication:** Prepare concise, status reports and summaries. Convert technical updates into clear business terms for leadership visibility.

+ **Mentorship & Enablement:** Support the development of product owners and analysts, fostering technical fluency and structured delivery approaches.

Use your skills to make an impact

Use your skills to make an impact

Required Qualifications

+ 3+ years of experience **OR**

+ A Bachelor’s degree - Areas of consideration are: Product Management, Health Informatics, Business, Computer Science, Engineering, or related

+ Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel

+ JIRA Align experience

+ Azure DevOps (ADO) experience

+ Demonstrated ability to articulate ideas effectively in both written and oral forms

+ Demonstrated ability to articulate ideas effectively in both written and oral forms, collaboration and team-building skills

+ Exceptional stakeholder management and executive communication skills.

+ Demonstrated ability to lead cross-functional initiatives and drive transformation across technology and business domains.

+ Strong organizational skills; capable of handling multiple details simultaneously, with ability to move between strategic and tactical work in a dynamic environment with changing processes and priorities and manage multiple tasks and deadlines with attention to detail

+ Strong intuition about user experience and what makes a product experience great. Ability to unpack complex, ambiguous problems and ship simple and user-friendly solutions.

+ Proven track record of thriving in dynamic, growth-oriented environments, balancing strategic vision with operational execution.

Preferred Qualifications

+ Master’s Degree in Business or Healthcare

+ 5+ years' experience in SDLC (software development life cycle) within Healthcare Product solutions, or other equivalent experience

+ Certified Product Manager (CPM), SAFe Product Owner/Product Manager (POPM), or equivalent

+ Epic experience / certifications

Additional Information:

+ **Travel:** Willingness to travel up to 25% (annually) for stakeholder engagement and product initiatives.

+ **Typical Work Days/Hours:** Monday – Friday, 8:00 am – 5:00 pm EST or CST with some weekend hours required

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if approved by leadership.

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 12-26-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.