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Sr Mgr, Supply Chain Operations

Requisition ID:

72372

Date:

Dec 17, 2025

Location:

Cidra, PR, US

Department:

Supply Chain

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

This fully on-site position manages all aspects of **site supply chain function** , including procurement, production planning, warehouse management (shipping, receiving, transportation and inventory) and database coordination while optimizing the use of resources to achieve established delivery, lead-time, inventory, and cash flow objectives.

Essential Duties and Responsibilities

• Strategically develop production plans in coordination with the Regional Planner/s and direct plant personnel in the execution of the approved plans --- following their review and approval at the monthly Sales and Operations Planning (S&OP) meeting.

• Directs the teams that develop and executes production, inventory, and material plans.

• Adheres to monthly S&OP schedule in providing inputs & managing outputs and participates in all required production and supply chain/customer meetings.

• Collaborates with the regional planner & demand analyst to understand customer demand (inter-company included) and market drivers to facilitate a balancing of capacity (tool, machine and labor), inventory and delivery lead-time in the development of the production plan.

• Partners with the regional planner to aggregate the plant Master Production Schedule (MPS), incorporate forecast & market demand and develop a production plan (VOLUME).

• Implements and oversees vendor managed inventory (VMI) programs.

• Executes Rough Cut Capacity Planning (RCCP) for key resources (tools, machine, labor and material) to establish that the Production Plan is achievable and to recommend the need for additional resources.

• Works with the strategic supply planner to develop and maintain a program to manage raw material sourcing routine for an optimal balance between inventory, cash flow and transportation cost.

• Provides strategic direction and guidance in planning for conversations related to purchasing of raw materials.

• Manages the customer order cycle and communication between plants, headquarters and the customer.

• Monitors manufacturing lead times and delivery performance to assure targeted customer service levels are being achieved.

• Provides oversight and strategic leadership on slow moving and obsolete inventory.

• In the absence of packaged solutions, develops and implements PC/Microsoft based tools.

• Leads effective product transfer plans and supports database coordinator to ensure the integrity and accuracy of the ERP and MES data.

• Develops and manages the training, growth, development, and succession planning for the Supply Chain Department

• Support and contribute to Lean/Six Sigma programs and activities

• Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.

• Performs other duties, as assigned based on business needs.

Education

+ Bachelor's Degree Supply Chain, Engineering, Finance, or Business required

+ Master's Degree MBA preferred

Work Experience

+ Minimum 10 years experience in operational management in the medical device/pharma/plastics injection industry required and

+ Prior manufacturing experience in an industrial /cGMP setting required and

+ Experience in lean manufacturing systems and costs savings programs which affect company financial and growth plans required.

Preferred Knowledge, Skills and Abilities

+ Strong ERP (Enterprise Resource Planning) and APS (Advanced Planning & Scheduling process and systems knowledge preferred.

+ ERP and planning optimization software (i.e.) SAP SCM suite, JDA/Red Prairie experience.

+ Strong problem-solving and analytical skills.

+ Excellent written and verbal communication skills with all levels of employees.

+ Able to comply with the company’s safety and quality policies at all times.

License and Certifications

+ Manufacturing\Certified in Logistics, Transportation, and Distribution (CLTD)-APICS preferred.

+ Manufacturing\Certified in Production and Inventory Management (CPIM)-APICS preferred.

Travel Requirements

20%: Up to 52 business days per year

Physical Requirements

Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Additional Requirements

+ Able to sit and/or stand for extended periods.

+ Able to be able to lift and carry various items up to 40 pounds.

+ Able to climb stairs and ladders.

+ Must be able to multi-task, work under time constraints, problem solve, and prioritize.

+ Must also be able to maintain confidentiality and resolve conflicts.

+ Ability to make independent and sound judgments.

+ Read and interpret data, information, and documents.

+ Analyze and solve problems and interpret situations.

+ Work under deadlines with constant interruptions.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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