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Description We are looking for a highly organized and detail-oriented Sales Support Specialist to join our team in San Antonio, Texas. This is a Contract to permanent position, offering an excellent opportunity to contribute to a growing organization while advancing your career. In this role, you will play a key part in ensuring efficient sales operations and customer satisfaction by managing orders, collaborating across departments, and resolving issues promptly.

Responsibilities:

• Process and enter customer orders into the order management system, ensuring accuracy in details such as quantity, pricing, discounts, and delivery timelines.

• Monitor and track orders daily, providing updates and collaborating with the Sales Support Specialist team to address any concerns.

• Prepare weekly forecasts to guide replenishment efforts based on current and upcoming demand projections.

• Offer support to the Sales Support Specialist team in Mexico when required.

• Coordinate with the shipping department to optimize schedules and enhance performance.

• Collaborate with the accounts receivable team to resolve pricing discrepancies and address invoicing challenges.

• Ensure all orders are processed promptly and accurately, meeting a two-hour turnaround time from receipt.

• Participate in weekend duty rotation every eight weeks, with compensatory time off during the week, and address after-hours emergencies as needed. Requirements • Minimum of 3 years of experience in a sales support or related role.

• Proficiency in Microsoft Dynamics 365 Business Central and Finance & Operations.

• Advanced skills in Microsoft Office Suite, including Excel.

• Strong customer service abilities and experience with customer service software.

• Demonstrated ability to manage post-sales support, including order entry and backorder resolution.

• Familiarity with inbound and outbound sales processes.

• Exceptional attention to detail and multitasking capabilities.

• Availability to work on-site Monday through Friday with occasional weekend shifts every eight weeks. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .