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Company Summary

EchoStar builds solutions that help families and communities stay connected. We’ll launch your career and empower you to change lives.

Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions.

Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities

Reporting to the Senior Vice President of IT Operations and Shared Services, the Director of Technology Assurance and Performance is a key leadership role responsible for the quality, performance, and reliability of technology across all of EchoStar's diverse business lines, including Wireless, Satellite TV, Streaming TV, and enterprise corporate systems.

This leader will champion a forward-thinking vision for testing, with a strong emphasis on leveraging AI, machine learning, and advanced automation to dramatically improve the effectiveness and velocity of our testing activities. You will lead a large, globally distributed team and be accountable for ensuring our technology platforms deliver a flawless customer experience.

Key Responsibilities:

+ Directly manage a team of managers in the US and provide matrix leadership for managers in India, overseeing a large organization of technology professionals; foster a culture of excellence, innovation, and continuous improvement

+ Define and drive the strategic roadmap for Technology Assurance, integrating AI-powered tools and technologies to revolutionize the speed and quality of functional, regression, performance, and chaos testing

+ Own the strategy for building, scaling, and maintaining sophisticated test automation frameworks; drive initiatives to continuously increase automation coverage and reduce manual testing efforts

+ Take a hands-on leadership role in ensuring key business and internal IT projects have robust testing strategies, clear plans, and successfully meet their milestones

+ Collaborate closely with development, operations, and business leaders across the organization to ensure testing priorities align with business objectives and product roadmaps

+ Simplify complex technical messages, present compelling strategic updates, and promote your team's successes to senior and executive leadership

+ Take full ownership of establishing and managing the department's multi-million dollar budget, resource planning, and vendor relationships

Skills, Experience and Requirements

This leader will play a vital role in ensuring our IT systems provide the exceptional Customer experience that the company has become known for achieving. The wide-ranging nature of the position will afford this leader oversight and influence into many aspects of the business. As a result, we expect potential candidates to meet a level of education and experience that demonstrates they can be successful in this role.

Education and Experience:

+ A Bachelor's degree in Computer Science, Management Information Systems, or a related field; a Master's degree is a plus

+ A minimum of 10 years in technology leadership roles, with a proven track record of managing large, globally distributed technical teams

+ Experience with cloud technologies and modern testing tools is highly beneficial

+ Experience in telecommunications is a plus, but experience leading functions across a diverse portfolio of business systems (e.g., streaming media, data warehousing, IVR/chat, BSS/OSS) is highly valued

Skills and Qualifications:

+ Demonstrable mastery of modern Quality Assurance and Performance testing methodologies, including an understanding of test automation, load/performance testing, and chaos engineering principles

+ The ability to thrive in a fast-paced, dynamic environment, with a strong Agile mindset and the capacity to adapt strategies and pivot quickly to meet evolving business needs

+ A history of not only creating a compelling strategic vision but also building and executing the complex plans required to make it a reality

+ The ability to gain immediate credibility and build productive, collaborative relationships with stakeholders at all levels, from individual engineers to senior executives

Visa sponsorship not available for this role

Salary Ranges

Compensation: $185,000.00/Year - $225,000.00/Year

Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement (https://www.echostar.com/content/dam/echostar/files/EEO%20Policy%20Statement.pdf) , Pay Transparency (https://www.echostar.com/content/dam/echostar/files/Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights (English (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights.pdf) /Spanish (https://www.echostar.com/content/dam/echostar/files/EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )

We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. U.S. Citizenship is required for certain positions. EEO is the law.

At EchoStar, you have the right to request reasonable accommodations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]. This contact information is for accommodation requests only; you may not use this contact information to inquire about the status of an application.