• Salesforce Agentforce Developer

    System One (Columbia, MD)


    Salesforce Agentforce Developer

     

    Multiyear Contract

     

    Hybrid- One day a week in MD/DC/VA client offices

     

    Candidates must reside in the local DMV area

     

    W2 Hourly Pay Rate: $50/hr.

     

    ALTA IT Services has a 12-month+ contract opening for a Salesforce Agentforce Developer to support a respected health insurance customer. This is a hybrid position with weekly or bi-weekly office days at the client’s Maryland, DC, and/or Northern Virginia offices (varies).

     

    The Salesforce Agentforce Developer will be responsible for the design and development of Salesforce applications for claims data processing systems in the healthcare domain by understanding requirements, coding, testing, and debugging applications. Primary accountability for development work takes place during the life cycle of those projects, from planning to implementation. The developer will provide high-quality productions that are reviewed and approved by the client. They will provide technical oversight and support to IT project teams in order to deliver high-quality products for business needs.

    ESSENTIAL FUNCTIONS

    50% Salesforce Application development :

    Develops efficient and effective productions to deliver business needs. Serves as a Salesforce application developer for the new development of Salesforce applications, as well as the enhancement of existing applications for users and other application integrations. Communicates with other team members, including developers/testers/business analysts, to deliver the product without gaps and best performance. The main roles of developing code, reviewing code, deploying code to upper environments, and maintaining code. Support D2D request and debugging issues to resolve issues. Also publishes technical documents and knowledge sharing with the team.

    20% Design of system/ Analysis requirement implementation to new/existing systems:

    Understand requirements and current systems well, to develop the system properly based on requirements and resolution for the fix of an issue/enhancement. Study and understand new features and services from Salesforce and each Salesforce release so that Salesforce applications can implement better performance of processes and services.

    20% Testing/Technical Support:

    Develop Unit testing code and support automation testing implementation for the delivery of high-quality code. Perform troubleshooting and debugging of an issue and analyze issues, and provide the best resolution to teams. Supporting D2D as well as developments in different environments.

    10% Collaborate to drive business value:

    Work closely with other development team members, the project manager, and product managers to ensure applications are developed properly with requirements and needs, also deliver them on time with high-quality products.

    QUALIFICATIONS

    + Salesforce application development, Agentforce 360.

    + Education Level: Bachelor's Degree in Computer Science, related IT field, or equivalent work experience

    + Required Minimum Qualifications: +1 year of experience in building, deploying, and supporting Salesforce applications and platform solutions.

    Preferred Qualifications

    + Bachelor's degree in Computer Science or related field preferred.

    + Experience with Salesforce application development.

    + Experience with web programming, including HTML, CSS, and JavaScript

    + Experience of custom solutions on the Salesforce platform, working with Lightning Web Components, Apex Triggers, Apex Classes, Flow, Visualforce, SOQL,

    + Experience building REST APIs for external systems integrations

    + Experience with object-oriented programming design patterns and Salesforce data modeling best practices

    + Experience developing reporting and dashboards in Salesforce.

    + Experience with JIRA or Agile platform for collaborating with multiple teams and source control systems like Git/SVN.

    + Excellent verbal and written communication skills \

    + Excellent presentation skills with the ability to collaborate with team members and business stakeholders

    + Experience in multi-cloud architectures and AWS cloud development is a plus

    + Experience in a call center setup within Salesforce is a plus.

    + Experience working with CI/CD pipelines like Copado and being knowledgeable is a plus.

    + Understanding & knowledge of AI is a plus.

    + Agentforce 360 experience & knowledge is a plus.

    + Development using an AI tool like Agentforce DX, Agentforce vibes are a plus.

    + Data 360 experience or knowledge is a plus.

    + Integration with other SAAS systems is a plus.

     

    System One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

     

    System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

    #M-MM1

    #LI-MM1

    #DI-MM1

    Ref: #850-Rockville (ALTA IT)

     

    System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

     

    System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.