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Job Description

Insight Global is seeking a Senior UX/UI Designer with strong expertise in User Experience (UX) Research, Design Thinking, and User-Centered Design principles. This unique role combines the responsibilities of a UX/UI Design, Product Design, and UX Research. The individual will act as a strategic partner across the organization, blending research skills with design execution to drive innovative, user-centric solutions for our global user base. You will influence the product roadmap through insightful research while delivering exceptional end-to-end design solutions that balance user needs, business objectives, and technical implementation.

As a Senior UX/UI Designer, you will collaborate closely with Product Management, UX/UI Design, Engineering teams, and executive stakeholders. Your hybrid skill set allows you to conduct comprehensive research while translating findings into actionable design strategies. This role requires someone who is passionate about advocating for people through empathy, solving complex problems, and creating seamless digital experiences within FinTech and Enterprise applications.

A portfolio showcasing a range of projects that illustrate your user research process, wireframes, prototypes, high-fidelity designs, and strategic design solutions is required. Provide a portfolio link (with password if needed) as part of the application to be considered.

Primary Responsibilities

• Design Execution: Create wireframes, high-fidelity mockups, prototypes, and detailed documentation that provides intuitive and visually appealing design solutions.

• Collaborative Design: Work closely with UX/UI designers to ensure research findings are embedded into design approaches while maintaining consistency with established design systems.

• Design Systems: Work within established design systems and contribute to their evolution based on user and product insights.

• Cross-Functional Collaboration: Participate in regular design reviews and work alongside product, engineering and development teams to ensure design feasibility and execution quality.

• User Research: Plan and execute qualitative and quantitative user research methods (e.g., usability testing, user interviews, surveys, and more) to uncover needs, pain-points, behaviors, and motivations.

• Research Synthesis: Develop and maintain user personas, journey maps, and behavioral models to represent diverse user bases across various market segments.

• Research Frameworks: Establish and maintain best practices, standardized methodologies, and frameworks for conducting high-quality research across the organization.

• Usability Testing: Continuously iterate and improve design solutions based on usability feedback and product performance analytics.

• Strategic Planning: Partner with Product Managers to ensure user feedback and insights shape product requirements and priorities. Advocate for user-centricity during all stages of product development.

• Stakeholder Communication: Present research findings, design concepts, and recommendations to executive stakeholders and cross-functional teams, driving alignment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Education and/or Experience

• Bachelor’s degree in Human-Computer Interaction (HCI), Graphic Design, Digital Design, Computer Science, Industrial Design, Product Design, or a related field; or equivalent professional experience required.

• 5+ years of prior work experience

• Experience conducting comprehensive user research using qualitative and quantitative methods (e.g., usability testing, user interviews, surveys) with actionable insights.

• Experience working with and contributing to design systems tailored to enterprise-level applications, ensuring consistency across platforms and user experiences.

• Experience working in Agile environments, using tools like Confluence, JIRA, Miro, and thriving in fast-paced, iterative workflows.

Required Skills/Abilities

• Proven expertise in combining UX research and design skills to deliver seamless, impactful digital solutions that influence product strategy and execution.

• Deep understanding of user-centered design principles, design thinking methodologies, information architecture, and interaction design best practices.

• Proficiency in design tools like Figma (or equivalent), prototyping software, and familiarity with research platforms such as UserTesting.

• Working knowledge of accessibility standards, usability guidelines, and frameworks (e.g., WCAG compliance).

• Familiarity with HTML/CSS and the ability to collaborate effectively with engineering teams to execute designs seamlessly.

• Superior communication and stakeholder management abilities, capable of presenting complex ideas and findings clearly to multidisciplinary audiences, including executive stakeholders. Other Preferred Qualifications

• Experience designing for financial technology platforms (e.g., banking, investing, trading, or data visualization), with an understanding of industry-specific problem-solving and user needs.

• Background in leading accessibility research initiatives and applying inclusive design principles to ensure universal usability.

• Proven success in developing research roadmaps that are aligned with business objectives, product strategies, and measurable user impact.

Strong critical thinking skills, with the ability to leverage data analytics to inform decision-making and assess design impact.