-
Senior Manager, Subscriptions Experience…
- Walmart (Bentonville, AR)
-
Position Summary...
What you'll do...
What We’re Looking For
We’re seeking someone who is both strategic and hands-on. You know how to move big initiatives forward, but you also dive deep into the details that make them successful. Specifically, we’re looking for someone who:
+ Can manage complex projects end-to-end — from developing plans, setting timelines, and aligning stakeholders to adjusting direction when business needs shift.
+ Is fluent in using data to influence decisions, measure performance, and translate insights into clear recommendations.
+ Builds strong relationships across functions and knows how to influence without authority. You’ll work with product, engineering, merchandising, finance, and operations to bring subscription ideas to life.
+ Thinks creatively about solving problems — whether it’s finding ways to reduce costs, improve efficiency, or design better customer experiences.
+ Leads with integrity and a growth mindset, building a culture of collaboration and belonging.
What You’ll Do
In this role, you’ll be the engine behind subscription growth at Walmart. You’ll:
+ Direct projects and workstreams that roll out new subscription offerings or improve existing ones.
+ Create, manage, and optimize plans, budgets, and performance standards to keep initiatives on track.
+ Provide decision support through data analysis, helping leaders understand customer trends, adoption drivers, and retention opportunities.
+ Partner with cross-functional teams to build new tools, reports, and customer-facing features that make subscriptions seamless.
+ Drive innovation by testing and refining business processes that improve both the customer journey and Walmart’s efficiency.
+ Lead and mentor associates, helping them grow while building a team environment rooted in curiosity and accountability.
Why This Role Matters
Subscriptions are more than just a convenience for customers — they’re a way to deepen relationships and create long-term value. This role sits at the intersection of customer experience and business performance. By designing and optimizing recurring revenue streams, you’ll:
+ Deliver savings and simplicity for millions of Walmart customers.
+ Create predictable, sustainable revenue that helps Walmart reinvest in innovation and Everyday Low Prices.
+ Shape the future of how customers shop with Walmart — moving from one-off transactions to ongoing engagement.
+ Build solutions that reduce friction, increase loyalty, and unlock new ways for Walmart to serve its communities.
ㅤ
ㅤ
ㅤ
ㅤ
Minimum Qualifications...
_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.
Preferred Qualifications...
_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - Certification
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
-
Recent Searches
- Data Integration Specialist EyeTELLIGENCE (North Carolina)
- Senior Network Performance Engineer (New York)
- Sr Academic Program Coordinator (Maryland)
- Software Engineer PhD Early (Little Falls, NJ)
Recent Jobs
-
Senior Manager, Subscriptions Experience & Strategy - eCommerce
- Walmart (Bentonville, AR)