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Role Value Proposition

A Group Insurance Administrator delivers high quality service to participants and institutional customers by providing administrative services relating to enrollments and beneficiary maintenance for group life recordkeeping.

Job Responsibilities

* Performs intermediate level clerical duties requiring some analysis and individual judgment. Consults with Senior Group Insurance Administrator and/or Manager on complex problems.

* Maintains data in the administrative systems; troubleshoots and corrects data issues. Works various transaction error reports and queues.

* Processes demographic, beneficiary, and ownership changes, return mail and completes other miscellaneous participant level updates.

* Follows up on items found not in good order and completes required mail backs.

* Completes participant level enrollments and re-enrollments for contributory products.

* Perform ancillary support functions.

Essential Business Experience and Technical Skills

Required:

* High School Diploma

* 1-3 years business experience or Bachelor's degree.

* Excellent oral and written communication skills.

* Detail-oriented with strong time management and organizational skills.

* Ability to work independently

Preferred:

* 3+ years of customer service experience.

* Basic Excel knowledge.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.