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Enrollment Manager GB - SG08ME

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Are you passionate about Group Benefits and looking for an exciting opportunity to advance your career? We are seeking a dedicated and experienced Enrollment Manager to join our team.

If you think this opportunity is a fit for your career you should apply. If you are not sure you can have a conversation with your manager.

Enrollment Management

+ (30%) Creates and manages timeline of enrollment and marketing activities with frequent checkpoints internally and externally with the customer

+ (25%) Partners with various internal Hartford roles and external Customers to execute a custom enrollment strategy for new and in force business

+ (25%) Partners with regionally aligned sales offices to review in force book of business and find opportunities for enrollment growth

+ (5%) Monitors enrollment campaigns to proactively ensure optimal results; if negative results are observed, assess the situation, engage appropriate resources and adjust the enrollment strategy, as necessary

+ (5%) Conducts a post-enrollment debrief with appropriate parties and confirms all tracked data is entered into all systems/resources

+ (5%) Enrollment subject matter expert

+ (3%) Creates marketing campaigns within an internal self-service system/engage Marketing Team for custom campaigns

+ (2%) Utilize self-service system/engage Enrollment Material Development Team to create accurate enrollment materials to initiate enrollment materials

Project Management

+ Strong time management skills through effectively managing multiple priorities while continuing to be organized

+ Effectively communicate and present information, both verbal and written, to convey goals, ideas, expectations and challenges

+ Establish leadership within a team to successfully implement a voluntary enrollment

+ Promote teamwork, know internal resources, delegate tasks, resolve conflicts and evaluate performance

+ Assess risk and manage to identify possible issues and create solutions before they arise; the ability to be innovative and nimble

+ Negotiate and influence when necessary to gain buy in and satisfaction from teammates

+ Demonstrate strong follow through skills

Voluntary Capabilities Expertise:

+ Demonstrate a clear understanding of the voluntary enrollment process

+ Demonstrate a clear understanding of all voluntary products and services

+ Leverage internal partners as Subject Matter Experts to correctly plan and manage an enrollment

+ Strong understanding of current Industry trends and continually strive to follow changes within the industry

Customer Focus:

+ Build strong relationships externally with Brokers and Customers

+ Strive for excellent customer service and quick response times

+ Understand a customer's needs and identify the types of services and marketing tools that work successfully with different demographics of employees/customers, group size, level of comfort with technology, billing needs and other factors

Qualifications:

+ A minimum of 3 years Group Benefits Experience

+ As a condition of your employment, you must obtain and maintain the Group Life & Health license.

+ Must complete ongoing Continuing Education requirements in a timely manner to maintain license(s).

+ Knowledge of Group Life, Disability, Accident, Critical Illness and Hospital Benefits

+ Knowledge of Enrollment Strategy

+ Group Sales and/or Service experience

+ Group Benefits Disability Specialist Designation or obtain within 1 year of hire.

+ Completion of Voluntary Certification Program or pass within 1 year of hire.

+ High technical aptitude

+ Ability to work independently

+ Strong attention to detail

+ Some travel required (25% or less)

This role will have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday)

As a condition of your employment, you must obtain and maintain the Group Life & Health license.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$76,160 - $114,240

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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Every day, a day to do right.

Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do.

Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?

That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.

And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

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