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+ GENERAL SUMMARY

+ The ED Case Manager is responsible for coordinating the case management care plan to meet the individual/caregiver needs, promoting quality, cost effective outcomes. Work involves identifying and resolving barriers that may hinder effective patient care and patient progression to a safe discharge in a timely manner. Reports to department leadership.

+ ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Educates and empowers individual/caregiver toward self-care and independence.

+ Collaboratively works to carry out the process of assessment, planning, facilitation, care coordination, evaluation and advocacy options and services to meet the individual’s and family’s comprehensive health needs.

+ Assesses the patient’s plan of care and develops, implements, monitors and documents the utilization of resources and progress of the patient through their care.

+ Facilitates options and services to meet the patient’s health care needs.

+ Performs other duties as assigned.

+ LICENSES AND/OR CERTIFICATIONS

+ RN holding a current Virginia state license or valid Compact State license.

+ Case management certification a plus.

+ MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

+ Required Education and Experience

+ Registered Nursing License in the State of Virginia, Registered Nurse (RN) holding a valid Compact State license or Master of Social Work (MSW) from an accredited college / university required.

+ Three years or more acute care experience required.

+ Must provide record of all licensures, certifications, training, and educational requirements at the time of hire.

+ Continuous re-certification and/or maintenance of state licensures, certifications, training, educational and application requirements is required during employment.

+ Preferred Education and Experience

+ Bachelor of Science in Nursing (BSN) preferred.

+ Must provide record of a completed degree or academic transcript from an accredited program, college, or university at time of hire.

+ One year or more case management / care coordination experience preferred.

+ Three years of acute care experience in pediatric field preferred.

+ Required Knowledge, Skills, and Abilities

+ + Professional knowledge of area of responsibility in order to direct planning and implementation of individualized service plan for eligible children with special health care needs to include medical care, social, developmental, educational, vocational and financial aspects.

+ + Must be able to plan, manage and establish a professional working environment within areas of responsibility.

+ + Must possess the ability to identify problems and implement solutions for operational and organizational issues.

+ + Interpersonal skills necessary in order to communicate effectively with other professionals.

+ + Competence in use of personal computers, word processing, spreadsheets and database software.

+ + Knowledge of utilization review processes necessary.

+ WORKING CONDITIONS

+ Normal office environment with little exposure to excessive noise, dust, temperature and the like.

+ PHYSICAL REQUIREMENTS

+ Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf )