• Senior Manager, Service Planning

    Chicago Transit Authority (Chicago, IL)


    Senior Manager, Service Planning - ( 2500008A )

    Description

    Chicago Transit Authority is seeking a Senior Manager, Service Planning in Chicago, IL with the following requirements. Master’s degree in Urban Planning or Transportation Engineering or related field or foreign equivalent degree. 5 years related experience.

     

    **Required skills** :

    + Recommend, analyze, and design service changes to a public transportation system and work with multiple departments to implement.

    + Manage personnel to accomplish transportation service planning tasks including but not limited to developing changes to bus and rail service frequency, routing, vehicle assignment and span, reporting on agency statistics, communicating with elected officials, the public and external agencies.

    + Develop and maintain dynamic reports, dashboards, and data analysis tools, to track service performance, provide insights for decision-making, and build scenarios for service recommendations, using SQL database queries, Hastus data exports, and Power BI.

    + Develop written communication such as emails, letters, justification reports/memos and presentations for members of the public, elected officials and government agencies and attend public meetings presenting to these groups on this material.

    + Utilize transportation scheduling software, such as Hastus, to develop draft schedules for new services, providing accurate estimates of cost and resource requirements.

    + Utilize software to provide statistics on service levels, cost and resource requirements on existing schedules.

    + Develop statistics on transit network service levels, vehicle requirements and transit network mileage, among others, for federal reporting, including Title VI/Environmental Justice reporting and submission to the National Transit Database.

    + Must live within the boundaries of the CTA service area at the time of employment or within 6 months of beginning employment at CTA.)

    + Up to 40% remote work allowed. Salary Range: $127,930.48 - $132,193.98.

    + CTA Benefits: https://www.transitchicago.com/hrbenefits/

    + Anyone interested in this position may apply transitchicago.com/careers using reference # **2500008A** _This position is considered a "C-List" position under the “Revolving Door” prohibition within the State Officials and Employees Act (5 ILCS 430/5-45), which contains a number of post-employment restrictions CTA employees in C-list designated positions must follow. Among other requirements listed in this statute, CTA employees in C-list designated positions are required to follow State notification procedures to the Office of the Executive Inspector General prior to acceptance of any applicable non-State employment or may be fined significant penalties._

    Qualifications

    **Additional Details:** Please note, employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

     

    Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

     

    Applicants, if hired,must comply with CTA's residency ordinance.

    CTA IS AN EQUAL OPPORTUNITY EMPLOYER

    No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact [email protected] prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

     

    During the hiring process, CTA?s Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

     

    **Primary Location** : USA-Illinois-Chicago

    **Job** : Scheduling

    **Job Posting** : Dec 18, 2025, 10:47:52 AM

    **Position Type:** : Full-time Permanent (FTP)

    **Req ID:** 2500008A