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• Patient Appointment Scheduler – Hybrid (Muncie, IN)

Muncie, IN | Mon–Fri, 9:30 AM–6:00 PM | Hybrid after training

Full‑time | Long-term opportunity

About the Opportunity

We are seeking a Patient Appointment Scheduler to join a growing healthcare team in Muncie, IN. This role is ideal for individuals who excel in a fast-paced environment, enjoy helping patients, and have strong call center experience.

This position requires 2–3 months of onsite training before transitioning to a hybrid schedule.

What You’ll Do

+ Schedule patient appointments with accuracy, professionalism, and a high level of detail.

+ Follow established scheduling policies and workflows to ensure smooth patient coordination.

+ Communicate all appointment details clearly to patients, clinical staff, and internal teams.

+ Audit and complete electronic documentation in a timely manner.

+ Manage multiple tasks, deadlines, and patient needs in a fast-paced call center environment.

+ Maintain strong communication with patients, peers, and leadership daily.

+ Demonstrate reliability, compassion, and a commitment to quality service.

Schedule & Work Environment

Hours: Monday–Friday, 9:30 AM–6:00 PM

Training: Onsite for the first 2–3 months

Work Model After Training: Hybrid (mix of onsite and remote)

Top Skills We’re Looking For

• 2+ years of recent high‑volume call center experience

• Strong attention to detail and accurate data entry skills

• Ability to communicate clearly, calmly, and professionally with patients

• Quick thinker who can adapt to changes and support multiple departments when needed

• Empathy, compassion, and a service‑oriented mindset

• Ability to work under pressure while maintaining quality and accuracy

Nice to Have

+ Bachelor’s degree

Why This Role is a Great Fit

+ Hybrid flexibility after training

+ Stable weekday schedule—no weekends

+ Opportunity to support patients and make a meaningful impact

+ Professional, supportive team environment

+ Great experience for healthcare administration, scheduling, and customer service career growth

Job Type & Location

This is a Contract to Hire position based out of Muncie, IN.

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Muncie,IN.

Application Deadline

This position is anticipated to close on Jan 1, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.