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Job Description

Insight Global's client is undergoing a GTM technology transformation and is seeking a highly skilled

and detail-oriented Quality Assurance (QA) Engineer with a strong focus on testing and

validating functionality within different applications, including our Salesforce and Ironclad

platforms. The ideal candidate will be responsible for designing, developing, and

executing comprehensive test plans and test cases to ensure the highest quality of our

internal business applications, specifically focusing on complex workflows, integrations,

and configurations within these key platforms.

Responsibilities

• Design, develop, and execute detailed, comprehensive, and well-structured test

plans and test cases on a range of applications, including Salesforce and Ironclad.

• Identify, document, and track bugs and defects, working closely with developers

and business analysts to ensure timely resolution.

• Perform various types of testing including functional, regression, UAT support,

integration, and performance testing across different tools.

• Develop and maintain QA automation scripts using appropriate tools.

• Collaborate with product owners and development teams to understand

requirements and technical designs, ensuring testability and quality throughout the

development lifecycle.

• Maintain and update testing documentation, including test plans, test cases, and

quality metrics reports.

• Participate in release planning and deployment activities, providing quality gates

and assurance sign-offs.

• Stay current with new testing tools, technologies, and methodologies, especially

those related to Salesforce and Ironclad.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Minimum Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field, or

equivalent practical experience.

• 5+ years of professional experience in Quality Assurance or software testing.

• 3+ years of dedicated experience testing Salesforce applications (Sales Cloud,

Service Cloud, CPQ, or similar).

• Solid understanding of Quality Assurance methodologies.

• Experience with test management and bug tracking tools (e.g., Jira, Azure

DevOps).

• Strong analytical, problem-solving, and communication skills to report on testing

activities and collaborate with cross-functional teams.

• A proactive attitude and a readiness to learn new tools, techniques, and

approaches as part of a fast-paced team.

• Strong understanding of testing principles, terminology, and test design.

Nice to Have:

• Experience testing Ironclad CLM or similar contract management platforms.

• Experience with automation testing frameworks relevant to Salesforce.

• Familiarity with Salesforce development aspects (Apex, Visualforce, Lightning

Components) sufficient to understand potential testing implications.

• Salesforce Administrator or Salesforce Platform App Builder certification is a plus.

• Salesforce CPQ testing experience is a plus.