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Customer Experience (UX) Intern | Summer 2026

Overall Job Summary

Tractor Supply Company is currently hiring for our **2026 Customer Experience/UX (IT) Summer Internship** Program at our Store Support Center located in Brentwood, TN!

This internship is designed for students interested in pursuing a career in user experience and digital product design, with a foundational understanding of human-computer interaction and the UX design process. Over the course of the 11-week program, you will focus on customer- and user-centered design initiatives—supporting research, wireframing, prototyping, and usability efforts—while collaborating with designers, product managers, developers, and cross-functional partners. This internship offers the opportunity to develop hands-on UX skills, contribute to meaningful customer-facing and internal digital experiences, and gain insight into how thoughtful design drives innovation, usability, and consistency at the nation’s largest rural lifestyle retailer.

What you can expect from** **us** **when you intern with Tractor Supply Company:

+ Competitive hourly rate of pay

+ Mentorship and guidance from experienced IT professionals

+ Networking and developmental opportunities to grow as a young professional

+ Exposure to a leading retail brand and IT operations

+ Relocation is available to eligible candidates

+ Potential for future career opportunities within Tractor Supply Co

Essential Duties and Responsibilities (Min 5%)

+ Assist with user research activities, including usability testing, surveys, and interviews, to help identify user needs and pain points.

+ Create and maintain assets and prototypes.

+ Support the UX design process from discovery through delivery, applying human-computer interaction principles and user-centered design best practices.

+ Document design decisions, research findings, and usability insights to support team alignment and knowledge sharing.

+ Collaborate with product managers, developers, and cross-functional partners to translate user needs into effective design solutions.

+ Participate in design critiques, reviews, and feedback sessions, incorporating input into iterative design improvements.

+ Help maintain consistency across interfaces by adhering to established design systems, components, and accessibility standards.

+ Assist in ensuring designs are responsive, accessible, and aligned with business and customer experience goals.

+ Support ongoing UX initiatives and contribute to continuous improvement of customer-facing and internal digital experience.

Required Qualifications

+ Currently pursuing a bachelor's or master's degree program in Human-Computer Interaction, Information Technology, Computer Science, or a related field

+ Understanding of responsive web design and accessibility fundamentals

+ Basic knowledge of user research methods such as interviews and usability testing

Preferred knowledge, skills or abilities

+ Strong problem-solving, communication, and organizational skills

+ Ability to work independently

+ Customer-orientation

+ Detail-oriented approach to work

+ Proficient in Microsoft Office, including Access and Excel

+ Familiarity with design systems or component libraries

+ Exposure to front-end technologies (HTML/CSS/React)

+ Experience with collaboration tools like FigJam, Miro, or Notion

Working Conditions

+ Hybrid / Flexible working conditions

Physical Requirements

+ Sitting

+ Standing (not walking)

+ Walking

+ Lifting up to 10 pounds

Disclaimer

_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.

Please visitthis link (https://www.tractorsupply.careers/content/Our-Benefits/?locale=en\_US) for more specific information about the benefits and leave policies applicable to the position you’re applying for.

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CONNECTION

Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

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EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

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OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

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**Nearest Major Market:** Nashville