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Financial Assistance Supervisor - Health & Human Services

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Financial Assistance Supervisor - Health & Human Services

Salary

$79,372.80 - $119,059.20 Annually

Location

Chaska Government Center, MN

Job Type

Full-Time

Job Number

03038

Division

Health & Human Services

Department

Income Support-Financial Assistance

Opening Date

12/16/2025

Closing Date

1/16/2026 4:30 PM Central

+ Description

+ Benefits

+ Questions

JOB SUMMARY

Join a team that makes a difference every day! Carver County is accepting applications for a Financial Assistance Supervisor in the Health & Human Services division. Under the direction of the Health and Human Services Income Support Manager, this position has overall responsibility for leading and managing a unit of frontline workers who determine financial eligibility for public assistance cases. The supervisor plays a vital role in this unit and is responsible for working with Health and Human Services leadership to sustain a culture of inclusiveness and accountability. This is a high-demand, fast-paced position that requires a leader with excellent written skills, is fastidious, and has an ability to communicate accurately, timely, and with transparency. The Financial Assistance Supervisor must ensure compliance with County objectives and applicable statutes, mandates, regulations, policies, and procedures.

The candidate must possess a “can do” attitude, demonstrate organizational skills, and be able to work independently within the constructs of the role. Carver County is dedicated to ensuring cultural responsiveness. Candidates should possess the ability to work effectively with others from different backgrounds and cultures. This position is expected to work in the office located at the Chaska Government Center and/or at community sites. After successfully completing the twelve-month probationary period, this position will have some flexibility to work remotely.

Why work for us? Carver County Health and Human Services employs 300+ talented persons and collectively we work together to improve the health, safety, quality of life, and sense of belonging of our residents and communities. Every role is valued, and our skilled team aligns with the County’s overarching vision where the future builds on the past in keeping Carver County a great place to live, work, and play for a lifetime for all residents. Carver County consistently ranks high as one of the healthiest counties in Minnesota. We are one of the fastest growing counties in Minnesota and have a beautiful blend of urban and rural communities. Take the next step in your career with a role that offers purpose, leadership, and the opportunity to help others every day!

Carver County offers a comprehensive and flexible benefit plan to meet the needs of employees and their families including affordable health insurance, comprehensive dental insurance, a pension plan through Public Employees Retirement Association (PERA), 12 paid holidays, generous paid time off, and more! For a full list of benefits, please click here: Carver County Benefit Information (https://www.carvercountymn.gov/home/showpublisheddocument/27207)

TYPICAL DUTIES AND RESPONSIBILITIES

• Supervises, monitors, trains and evaluates the performance of fraud investigation and eligibility workers involved in the initial and ongoing determination of client eligibility for financial assistance and medical assistance programs. This includes but is not limited to: Hiring, promoting or transferring staff, assigning work, performance management, and discipline.

• Plans and oversees the delivery of Financial Assistance and Medical Assistance services in accordance with County plans, budgets, state, federal laws and regulations.

• Participates in the administration and management of the Income Support Department within the Health and Human Services division.

• Performs and conducts various public relations activities and responsibilities to provide current information concerning public and medical assistance programs.

• Oversee and coordinate the training of staff and others in the unit with respect to changes and trends pertaining to the work of the unit.

• Conducts Fiscal and Program Reporting.

• Performs other duties of a comparable level or type.

MINIMUM QUALIFICATIONS

• High school diploma or GED and 4 years direct work experience in the financial assistance area.

or

• 2 year vocational program certification and 2 years direct work experience in the financial assistance area.

and

• Requires a valid MN driver's license or evidence of equivalent mobility.

SCORED EXAMINATION PROCESS

All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation.

Benefit Summary (https://www.carvercountymn.gov/home/showpublisheddocument/27207)

01

Please indicate the highest level of education you have completed:

+ High School Diploma/GED

+ Associates Degree or 2 year vocational certificate

+ Bachelor's Degree or higher

+ None of the above

02

How many years of direct work experience do you have in determining eligibility for financial assistance?

+ None/less than two years

+ Two years to less than four years

+ Four years or more

03

Do you have a valid driver's license?

+ Yes

+ No

04

In the past 5 years, how many years of paid work experience do you have as a MN County Financial Assistance Supervisor?

+ None/less than six months

+ Six months to less than one year

+ One year to less than three years

+ Three years or more

05

In the past 10 years, how many years of paid work experience do you have as a MN County Financial Worker?

+ None

+ Less than one year to less than three years

+ Three years to less than five years

+ Five years to less than eight years

+ Eight years or more

06

What is your level of competence as a MN County Financial Worker determining eligibility for Medical Assistance programs in the METS System?

+ Beginning level of competence/completed all trainings

+ Intermediate level of competence/work in system independently

+ Advanced level of competence/can train others

+ None of the above

07

What is your level of competence as a MN County Financial Worker determining eligibility for Medical Assistance programs in the MAXIS System?

+ Beginning level of competence/completed all trainings

+ Intermediate level of competence/work in system independently

+ Advanced level of competence/can train others

+ None of the above

08

In the past 5 years, how many years of paid work experience do you have using Electronic Records Management Systems/paperless environments?

+ None

+ Less than one year to less than three years

+ Three years or more

Required Question

Employer

Carver County

Address

600 East 4th Street

Chaska, Minnesota, 55318

Phone

952-361-1525

Website

https://www.carvercountymn.gov

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