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GENERAL SUMMARY:

Under direction of the Project Manager or the Director, develops and implements a comprehensive program to collect data and effectively report information from these data to a variety of customers. The customers and end users of this support service include physicians, other clinical service and hospital leaders, physician groups, the Board of Trustees, System leadership and external oversight/regulatory bodies. This position generates reports and supports comparative data base maintenance regarding strategic and operational performance for performance review, operational effectiveness and improvement efforts.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Collaborates with clients to define project goals and objectives, determine information needs and develop a process to deliver relevant alternatives

• Explores and recommends measurement strategies including authenticating data results

• Performs statistical analysis as needed

• Integrates data from multiple sources to develop reports and other information tools. Provides necessary data analysis to support quality initiatives and measurement from both a cost and a clinical perspective.

• Develops appropriate techniques to gather data, streamlining and automating to the most prudent use possible

• Develops the skills of the data support staff and other quality/operations staff in collecting, analyzing, and reporting clinical information

• Communicates data variances and other pertinent information to his/her Director

• Ensures collaborative participation in the management of projects

• Other duties as assigned

EDUCATION/EXPERIENCE REQUIRED:

+ Bachelor’s degree with a health care, science or business focus is required.

+ Minimum of 1 - 2 years in a Healthcare or Business Setting, required.

+ Minimum of 2 - 3 years in a Healthcare or Business Setting, preferred.

+ Expert in the use of Microsoft Office products – Excel, Access, PowerPoint, Word

+ Experience in the use of a structured query language in a relational database

+ Experience in the use of HFHS Corporate Data Stores a plus  Experience in the use of a programming language also a plus

+ The ideal candidate will have experience in gathering and organizing data from disparate sources and presenting findings to leadership in a way that is useful for decision support, benchmarking, and quality performance tracking.

+ The ideal candidate will be comfortable in communicating alternative ideas with clinicians related to information options and solutions.

+ Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy

+ Must practice the customer skills as provided through on-going training and in-services

WORKING CONDITIONS: Normal office environment with minimal exposure to noise, dust, or extreme temperatures

Additional Information

+ Organization: Corporate Services

+ Department: HF CIN

+ Shift: Day Job

+ Union Code: Not Applicable

Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

Benefits

The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.