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How you'll help us Keep Climbing (overview & key responsibilities)

As a Crew Technology Strategy Co-Op, you will support the Strategy and PMO team in driving operational efficiency and technology improvements for Crew Resources. You’ll gain hands-on experience in project management, business process analysis, and technology implementation, working alongside Product Managers, Product Owners, and business leaders.

Key Responsibilities:

+ Assist with project coordination and support the delivery of Crew Technology initiatives, including process mapping, documentation, and implementation activities.

+ Help organize and clarify business requirements for technology projects, collaborating with cross-functional teams (IT, Finance, IFS, FOP, OCC, OAP, ODS, HR)

+ Contribute to the development and optimization of business processes by identifying opportunities for automation and improvement.

+ Collect, analyze, and interpret data to support project objectives and decision-making.

+ Prepare clear and concise reports, presentations, and visualizations to communicate data-driven insights and project findings to stakeholders at various levels.

+ Support the creation and maintenance of Knowledge Management content (e.g., SOPs, Glossary of Terminology, team pages).

+ Participate in meetings, prepare documentation, and help communicate project status and updates to stakeholders.

+ Apply analytical thinking and problem-solving skills to support project goals and deliverables.

+ Promote safety-conscious behaviors in all operational processes and procedures.

What you need to succeed (minimum qualifications)

+ Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.

+ This position requires you to work for 2-3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.

+ Rotations: Summer 2026, Spring 2027, Fall 2027

+ Currently pursuing a Bachelor’s degree in Business, Technology, Engineering, or a related field.

+ Strong knowledge of Microsoft Office products.

+ Self-sufficient and able to complete assignments with minimal supervision.

+ Detail-oriented and able to perform well under pressure.

+ Eager to accept responsibility and contribute to value-added projects.

+ Flexible and adaptable in a fast-paced environment.

+ Professional demeanor when interacting with all levels of the organization.

+ Able to commit to three alternating work semesters.

+ Strong written and verbal communication skills.

+ Able to work with and safeguard confidential and sensitive information.

+ Consistently prioritizes safety and security of self, others, and personal data.

+ Embraces diverse people, thinking, and styles.

+ At least 18 years of age and authorized to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Experience working in cross-departmental teams or on technology-related projects.

+ Demonstrated analytical thinking, curiosity, and creative problem-solving.

+ Experience with data analysis, reporting, or visualization tools (e.g., Excel, Power BI, Tableau).

+ Interest in airline operations, project management, or technology development.

Benefits and Perks to Help You Keep Climbing

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Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here