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Overview

About M.C. Dean

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Responsibilities

The Training Coordinator will be responsible for coordinating in-house and third-party training for all team members on the client physical security global program. In addition, this role will assist with on-boarding new hire's to ensure a smooth transition into their role/team.

+ Develop a curriculum for each core physical security system to create baseline knowledge across the program.

+ Develop a structured methodology for training new employees, keeping training updated for current employees, and training on new technologies.

+ Develop a training plan for each position within the program. Designate responsibilities of the trainee and trainer

+ Create minimum expectations from the training period and collaborate with Security Leadership on trainee sign-off after training is completed.

+ Develop quizzes and recurring knowledge checks to ensure all employees are aware of the most up to date processes and utilizing them.

+ Work with Security Leadership on dissatisfied customer survey responses for opportunities to improve training material.

+ Conduct active training sessions with employees globally either in-person or virtuals

+ Manage industry certifications of all team members required by the contract and provide employee accessibility to professional certifications.

+ Review and be knowledgeable of all security systems used by the client.

+ Identify process gaps and areas of improvement that have an impact across the program.

+ Facilitate third-party training with vendors as needed.

+ Work with Subject Matter Experts & Engineers to develop training for new systems/technologies being onboarded.

+ Maintain / Update Customer facing portals used for training, education, and references

+ Possess excellent organizational and file management skills and the ability to plan and execute administrative work with little supervision.

+ Ability to organize and present training program data to leadership

Qualifications

Key Requirements:

+ High School Diploma with 6+ years of experience or

+ 4+ with an Associates degree or

+ Accuracy and attention to detail.

+ Ability to work independently and resolve practical problems.

+ Excellent written and oral communication skills.

+ Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.

+ Must have strong multitasking skills.

+ Must have strong computer skills in word processing, spreadsheets, interaction with customer portals.

+ Advanced knowledge of MS Office Suite; knowledge of MS SharePoint.

+ Federal / DoD contract experience is beneficial.

+ This position may require travel

+ 2+ years of experience in Talent Development/HR in the Security Industry

+ 2+ years Experience with Physical Security Systems such as Access Control (CCURE), Video Management, and Intrusion Detection

+ 2+ years of experience in creating technical documents, playbooks, white papers, or other similar documentation

+ 2+ years experience in managing projects

+ 2+ years experience in coordinating with third-party vendors with training and certification

We offer an excellent benefits package including

+ A competitive salary

+ Medical, dental, vision, life, and disability insurance

+ Paid-time off

+ Tuition reimbursement

+ 401k Retirement Plan

+ Military Reserve pay offset

+ Paid maternity leave

Abilities:

+ Exposure to computer screens for an extended period of time.

+ Sitting for extended periods of time.

+ Reach by extending hands or arms in any direction.

+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

+ Listen to and understand information and ideas presented through spoken words and sentences.

+ Communicate information and ideas in speaking so others will understand.

+ Read and understand information and ideas presented in writing.

+ Apply general rules to specific problems to produce answers that make sense.

+ Identify and understand the speech of another person.

Pay Range

USD $71,840.00 - USD $107,760.00 /Yr.