• Payments Manager

    Newegg Inc. (Diamond Bar, CA)


    Job Description

    Key Responsibilities:

    Payments Operation & Strategy:

    + Own full lifecycle of payment processing across card networks, Digital Wallets, and alternative payment methods

    + Develop and execute the company’s payment strategy to support growth, expansion, and new markets.

    + Monitor payment success rates, declines, retries, and transaction performance.

    + Optimize payment cost structure, interchange, scheme fees, and processor pricing.

     

    Payment Processor & Vendor Management

     

    + Manage relationships with payment processors, fin-tech partners

    + Lead RFPs, contract negotiations, and ongoing performance reviews.

    + Oversee integrations, migrations, and new payment method launches.

    + Act as the primary escalation point for processor outages and critical incidents.

     

    Reconciliation, Reporting & Financial Controls

     

    + Ensure settlement accuracy across multiple processors and currencies.

    + Partner with Accounting for reconciliation, cash application, and audit support.

    + Build and maintain dashboards for payment performance, costs, fraud, and disputes.

     

    Cross-Functional Leadership

     

    + Partner with Tech Team on payment system design, reliability, and scalability.

    + Support Fin-Tech projects and new business initiatives

    Requirements

    Qualifications:

    + Bachelor’s degree in Finance, Accounting, or a related field.

    + 5+ years of relevant experience payments, fintech, financial operations, or e-commerce.

    + Deep knowledge of:

    + Card Networks

    + Acquirers, gateway, and processor

    + Alternative Payment Methods

    + Agentic Commerce

    + Strong analytical skills with the ability to interpret large data sets and solve complex problems.

    + Excellent communication and interpersonal skills for working with internal teams and external financial partners.

    + Experience in navigating change and driving process improvements.

     

    Pay Transparency

     

    This job posting may span more than one job level.The base salary range for this position in Diamond Bar is $100,000 - $120,000 annually.

     

    Additionally, Newegg offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, and generous time off for vacation and sick.

     

    To provide greater transparency to candidates, we share base pay ranges for all US-based job postings in California. We set standard base pay ranges for all roles based on function, level, and location. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed above.