"Alerted.org

Job Descriptions:

NECS is a private medical practice composed of 18 Oncologists and hematologists. Serving the State and region from 5 different locations in Maine and New Hampshire. NECS is committed to achieving the best outcome and providing unmatched support in all areas for every patient. Nationally recognized as 1 of 10 Oncology Medical Homes in the Nation. NECS brings together top clinicians, researchers, and dedicated medical professionals, clinical and non-clinical to create the best possible experience for our patients.

NECS is currently seeking a full-time Remote Monday- Friday Billing Specialist-Collections Specialists to join our professional billing team. The Billing Specialist-Collections Specialist is responsible for collecting patient balances in the form of payment plans, patient reach out, billing statements, and the collections process.

Essential Duties and Responsibilities:

+ Review, monitor, and manage patient account balances to ensure timely resolution of outstanding patients balances.

+ Completes collections outreach, contacting patients by phone, letter and electronic communications to collect outstanding balances in a professional, compassionate, and compliant manner.

+ Negotiate and set up patient payment plans in alignment with NECS policy and regulatory requirements.

+ Collaborate with the eligibility, billing, and front-end teams in insurance and demographic verification to confirm coverage and contact information to prevent and resolve discrepancies contributing to patient balances.

+ Document all patient interactions and collection efforts in the billing system/HER in a clear, complete, and compliant manner.

+ Track collection activity and progress toward monthly/quarterly collection goals; communicate status reports as requested.

+ Provide a high level of service to patients and families by responding promptly to billing questions, investigating concerns, and ensuring issues are resolved to the patient level or understanding when possible.

+ Draft, issue, and track settlement offer letters for eligible patient balances, ensuring accuracy, compliance with NECS policies, and proper documentation of patient acceptance

Travel: Rare

* Must live within an hour driving distance to one of our clinics

Required Experience:

+ High School Diploma or equivalent

+ Minimum of two year medical billing experience preferred

+ Candidates must be able to in a high volume environment while maintaining attention to detail and accuracy.

+ Working knowledge of EOB's, EFT's and ERA's

+ Strong working knowledge of Microsoft Excel preferred

+ Strong oral and written communication skills

+ Must be able to work in a team environment as well as independently with minimal supervision

+ Strong Customer Service skills

+ Must be familiar and compliant with HIPPA patient confidentiality.

Keyword: Excel, medical billing

From: New England Cancer Specialists