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Clerical Assistant 3 - Bureau of Driver Licensing

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Clerical Assistant 3 - Bureau of Driver Licensing

Salary

$40,685.00 - $60,714.00 Annually

Location

Dauphin County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-38703

Department

Department of Transportation

Division

TR Drvr Lcnsng

Opening Date

12/19/2025

Closing Date

12/23/2025 11:59 PM Eastern

Job Code

00103

Position Number

50604280

Union

AFSCME

Bargaining Unit

A1

Pay Group

ST04

Bureau / Division Code

00087200

Bureau / Division

Transportation/Bureau of Driver Licensing

Worksite Address

1101 South Front Street

City

Harrisburg, Pennsylvania

Zip Code

17104

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The Department of Transportation, Bureau of Driver Licensing is currently seeking to fill the position of Clerical Assistant 3, a role that plays a crucial part in facilitating effective communication between team members and the unit's supervisor and manager. This position involves managing the workflow within the unit, ensuring that tasks are appropriately assigned and distributed among staff as needed. Additionally, the Clerical Assistant 3 will be responsible for the training and development of all employees under the supervision of the unit leader, fostering a collaborative and efficient work environment. If you are interested in contributing to our team and enhancing operational effectiveness, we encourage you to apply now!

DESCRIPTION OF WORK

In this position, you will serve as the primary communication link between team members and the unit supervisor and manager. Your responsibilities will include managing workflow, assigning tasks as necessary, and overseeing the training of all employees under the unit supervisor's guidance. Additionally, you will handle the processing of Ignition Interlock Limited License (IILL) petitions, as well as manage cases for customers facing suspension, revocation, disqualification, or cancellation of their driving privileges, all while ensuring compliance with the requirements set forth by the Commonwealth of Pennsylvania Vehicle Code (Title 75).

You will be tasked with ensuring that customers receive proper notifications regarding the return of products and correspondence, in accordance with the regulations of the Commonwealth of Pennsylvania Vehicle Code (Title 75). This role requires you to exercise independent judgment to assess eligibility for an IILL by reviewing both the petition and the customer’s driving record. If a customer is deemed eligible, you will proceed with processing their petition; conversely, if they are ineligible, you will be responsible for denying the petition. Furthermore, you will perform data entry for IILL petitions and other restoration-related work received by the unit, updating Pennsylvania driver records by processing various forms, statements, and documents submitted by customers whose driving privileges have been suspended, revoked, canceled, or disqualified.

Maintaining an accurate log of all incoming work is essential, as you will need to ensure that mail work is logged into the unit and distributed to staff in the appropriate WID sequence for processing. All other types of work will be allocated based on established protocols, ensuring that the workflow remains efficient and organized.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50604280) .

Work Schedule and Additional Information:

+ Full-time employment, 75hours bi-weekly

+ Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Clerical Assistant 2 ( Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration ) ;or

+ One year of moderately complex clerical experience ;or

+ An equivalent combination of experience and training.

Additional Requirements:

+ You must be able to perform essential job functions.

Legal Requirements:

+ A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

+ This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

+ Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2 (or as a Commonwealth of Pennsylvania Clerk 2 classification or as a Commonwealth of Pennsylvania Clerk Typist 2 classification) for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time moderately complex clerical experience do you possess?

+ 1 year or more

+ 6 months but less than 1 year

+ Less than 6 months

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ 15 but less than 30 credits

+ Less than 15 credits

+ None

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov