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Customer Service Coordinator

Rite Hite Corp

1 Positions

ID: JR101912

Posted On 12/22/2025

Refreshed On 12/18/2025

Job Overview

**At Rite-Hite, your work makes an impact.** As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you’ll find innovation, stability, and the chance to grow your career as part of a team that’s always looking ahead.

PURPOSE:

Provide technical assistance to representatives and customers to assure proper installation and support of Rite-Hite products is achieved.  Work with engineering and operations to improve quality and improve the

What We Offer

At Rite-Hite, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

+ _Health & Well-being:_ Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

+ _Financial Security:_ A strong retirement savings program with 401(k), company match, and profit sharing.

+ _Time for You:_ Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you’re supported – at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a **drug-free workplace** for the safety of our employees and customers.

Primary Contact

11661

Dawn Sheffer

,

563-587-6047

Phone

Phone

Phone

563-589-2764

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Architecture/Engineering/Drafting

Customer Service

Maintenance/Repair

Manufacturing

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1217

Job REQ #

JR101912

\# Positions

1

Start Date

20251222

End Date

20260121

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Rite Hite Corp

About the Company

RITE-HITE® Corporation, headquartered in Milwaukee, WI, is an industry leader in the manufacture and sale of loading dock and materials-handling products designed for maximum safety, productivity, and reduced operating costs. RITE-HITE first rose to prominence as a manufacturer of loading dock equipment with an original product line that consisted primarily of loading dock levelers and vehicle restraint systems.

However, with its 1991 acquisition of FROMMELT(TM) Industries, Dubuque, Iowa, RITE-HITE's lineup of dock products was significantly broadened to include industrial power doors, cooler/freezer doors, and dock seals and shelters. Recognizing the need of its customers and an industry's shift toward a preventive maintenance philosophy, RITE-HITE has a separate division dedicated solely to aftermarket sales and service.

The family-owned corporation was founded in 1965 by Arthur K. White, father of RITE-HITE president, Michael White. The company has historically placed a strong emphasis on research and development, leading to new products that pioneer the loading dock industry. In its early years, RITE-HITE established itself as a manufacturer of loading dock equipment of unequalled quality - and that reputation holds true today. A 12-month guarantee of customer satisfaction is standard on all RITE-HITE products sold.

After 30 years, RITE-HITE Corporation remains a leading producer of loading dock and materials-handling products that provide solutions to maximize dock and warehouse safety and productivity. RITE-HITE employs approximately 1600, and maintains more than 30 representative organizations at over 100 different locations throughout Asia, Europe, and North America.

Rite-Hite Corporation is a very family friendly, flexible employer with a pleasant, air conditioned, clean work environment. We are experiencing dyamic growth and have added a second shift manufacturing shift to help us meet our ever growing business demands. We offer competitive pay with an attractive benefit package. We provide paid on the job training for our entry level manufacturing associate positions with great advancement opportunities. Apply today to learn more about this exciting career opportunity.