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Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

+ The Orthopedic Patient Navigator provides care coordination to Orthopedic patients with the goal of overcoming potential or realized barriers to care, providing education and resources to facilitate timely delivery of services, and improving patient outcomes. The Orthopedic Patient Navigator collaborates with the multidisciplinary team as an advocate for inpatients and outpatients across the continuum of care, building relationships, and supporting patients. The Orthopedic Patient Navigator serves as a liaison throughout the facility and in the community regarding services provided for the Orthopedic patient population. The Orthopedic Patient Navigator works to develop and grow strong Orthopedic Programs under the Orthopedic Service Line, including but not limited to the Shoulder, Spine, Osteoporosis, Fracture and Joint Programs.

Responsibilities:

+ Assist with the daily operations of the Shoulder, Spine, Fracture, and Osteoporosis programs. Collaborates with Jim Craigie Center for Joint Replacement Patient Navigator and Case Manager and assists on an ongoing basis.

+ Accountable for the key performance measures of the orthopedic programs. Work with the team to identify and track key performance measures including but not limited to patient satisfaction, physician satisfaction, LOS, cost per case, discharge disposition, and orthopedic specific outcome tools as necessary. Work with data, distribute reports to key stakeholders, and participate in process improvement initiatives as required

+ Participate in development and presentation of staff training on an individual and or group basis as needed. Provide support to the nurses for continual orthopedic learning.

+ Conduct preadmission and discharge education classes to ensure that patients receive appropriate education regarding their procedures, including preparation for hospitalization, what to expect during the hospitalization and following transition to home, skilled or rehabilitation services.

+ Responsible for development, revision and implementation for all patient education materials and guidebooks to educate patients and families on orthopedic procedures incorporating an interdisciplinary approach and utilizing best practices and research findings. Ensure all materials are standardized and consistent with standard order sets and clinical pathways and are updated annually to maintain high quality of care standards

+ Collaborate with the multidisciplinary care team in the development of care plans including coordination with physician offices to ensure timeliness of diagnostic services and preoperative work ups are complete. Follow all patients and coordinate patient care across the entire continuum of care.

+ Function as a member of an integrated professional team in the ongoing accurate assessment of patient’s needs through rounding with physicians, nursing, and physical therapists to promote the development, implementation and evaluation of the care plan on an ongoing basis.

+ Collaborates with physicians, nursing, physical therapy, operating room staff, marketing department, food service, pharmacy, outreach programs and all members of the healthcare team through team conferences and one-on-one meetings to ensure a quality care –delivery process for patients across the continuum.

+ Maintain a current knowledge of changes in orthopedic care management standards and take appropriate measures to incorporate into performance systems.

+ Promote evidence-based practice in self and others by reading, interpreting and evaluating research for utilization in practice.

+ Build relationships with physicians and other healthcare providers to establish and maintain referrals to the orthopedic program.

+ Work in collaboration with marketing and outreach to conduct community education seminars in targeted outreach areas to increase awareness and grow market share. Assists with physician-based community education seminars as needed.

+ Perform duties in accordance with Penn Medicine and entity values, policies, and procedures.

+ Other duties assigned to support the unit, department, entity, and health system organization

Credentials:

+ Valid New Jersey nursing license (RN)

+ Orthopedic Nursing Certification (Required)

+ Basic Life Support (BLS) – Must be American Heart association Certification

Education or Equivalent Experience:

+ Bachelor of Arts or Science (Required)

+ Master of Arts or Science (Preferred)

+ Education Specialization/Nursing Equivalent Experience:

+ 5+ years

+ 5 years of professional nursing in orthopedics, with a demonstration of competent clinical judgment and leadership ability.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Salary Range:

$93,859.58 - $136,355.23/Annually based on 40 hours per week

As part of their job offer, successful candidates are provided a specific rate, taking into consideration various factors including experience and education.

Click here (https://www.uphshrandyou.com/public/welcome) for information on UPHS’s Benefits.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 300060