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The Chief Credit Officer of Thrivent Bank is responsible for providing support, direction, credit information, and loan policies and procedures to ensure the overall quality of the Bank’s lending portfolio. Duties include calculating the Allowance for Credit Losses in coordination with the Bank’s Chief Financial Officer and making recommendations to executive management and the Asset and Liability Committee for monthly allocations. Reviews large and complex loans prior to submission to Credit Risk Sub Committee. Performs direct supervisory duties of department staff. Assumes responsibility and is accountable for adherence to Bank policies and procedures as well as, all applicable state and federal banking regulations. The Chief Credit Officer will report to the Chief Risk Officer.

DUTIES & RESPONSIBILITIES:

+ The position of Chief Credit Officer is responsible for the supervision of multiple employees and carries out supervisory responsibilities in accordance with the Bank’s policies and applicable laws.

+ Reinforces the application of superior customer service through his or her own example along with appropriate follow through with involved customers and employees; conducts specific periodic meetings and presentations on this topic with all staff members.

+ Works with the CFO to m aintain the monthly allowance for credit losses (“ACL”) and makes recommendations to executive management and the Asset and Liability Committee for the amount to be added/deducted to/from the loan reserve; reserve maintenance includes analyzing local, regional, and national economic conditions; loan losses and trends; and loan product concentrations.

+ Reviews and large and complex loans prior to their submission to Credit Risk Sub Committee; reviews consist of making recommendations on loan structure, terms, and pricing so as not to expose the Bank to undue credit risk.

+ P repares and distributes credit information covering loan quality trends, growth trends, loan product concentrations; works closely with appropriate Bank personnel in reviewing such topics as local real estate data and assessing the impact on the Bank’s loan portfolio.

+ Supports the Bank’s CRA program in coordination with the Chief Compliance & CRA Officer.

+ Supervises the Bank’s special assets area in curing weak credits, collection of such credits, or the movement of such undesirable credits; assists in the compilation of loan status reports and implementing respective loan action plans; prepares a report on the status of the Bank’s special assets for submittal to appropriate committees for review .

+ Prepares and discusses loan information submitted to committees for approval; loan information is defined as the maintenance of the ACL in coordination with the CFO , graded loan reports, and other loan quality information and trends.

+ Prepares, reviews, and modifies when necessary, lending policies and procedures which enable the Bank to perform in a businesslike manner, but not expose it to undue risk.

+ Attempts to ensure that individual loans are risk rated correctly when reviewing loans for committee submission.

+ Consistently applies good decision-making techniques pertaining to inquiries, approvals, and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.

+ Develops and maintains knowledge of financial industry, economy, market conditions, rates, vendors and competition.

+ Monitors staff in daily tasks, operations and quality control; ensures the organization of assigned areas of the department, coordinating available resources (e.g., staff, materials, etc.) for maximum results.

+ Consistently applies superior decision-making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.

+ Assumes responsibility for special projects; gathers data and prepares reports for committees, members of Senior Management, audits and other personnel.

+ Plays a positive role in the development and growth of assigned department staff through excellent communication skills, both verbal and written, along with strong delegation skills assuring a highly cross-trained staff.

+ Processes, solves and answers complex customer transactions, problems or inquiries.

+ Effectively utilizes technological systems to properly manage the credit administration functions and resolve problems within given authority.

+ Assumes responsibility for various department functions in the absence of staff members or in overload situations.

+ Follows policies and procedures; completes administrative tasks correctly and on time; supports the Bank’s goals and values; benefits the bank through outside activities.

+ Report the Bank’s credit profile, strategy, risks, and opportunities to the Board of Directors or Board delegated committee.

+ Ensure compliance with applicable state and federal regulations.

+ Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization .

+ Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients . Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients .

QUALIFICATIONS & SKILLS:

Required:

+ A minimum of 10 years of experience in a progressively senior credit role.

+ A least 5 years of experience as a lending officer responsible for managing workflows, developing business, underwriting credit requests (both consumer and commercial), collection past due loans and presenting loan requests to a credit/loan committee.

+ Master’s Degree preferred or equivalent advance education.

+ Related experience and/or training; or the equivalent combination of education and experience.

+ Work related experience should consist of a financial analyzing or lending background.

+ Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.

+ Experience modeling risk adjusted return via pricing models as part of approval processes

+ Mastered experience, knowledge and training in financial statement and tax return analysis typically resulting from a combination of education in accounting, financial and/or credit analysis or related areas.

+ Mastered experience, knowledge and training in all lending activities and terminology.

+ Mastered knowledge of commercial, construction, real estate and consumer loan processing.

+ Mastered knowledge of related state and federal lending and compliance regulations, and other Bank lending policies.

+ Ability to develop marketing and business development skills with customers.

+ Excellent organizational and time management skills with the ability to provide leadership, supervision and training for multiple employees using positive supervisory techniques to ensure maximum productivity; demonstrated ability in organization and delegation skills.

+ Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others, train personnel, read, analyze and interpret documents and professional journals, understand procedures, write reports, correspondence and procedures, speak clearly to customers and employees.

+ Thorough understanding of management procedures; ability to plan department or Bank activities (setting objectives, developing strategies, budgeting, and developing policies and procedures); initiative to organize various functions necessary to accomplish department or Bank activities; effectively staff (selecting, training and developing employees); directing employees towards the desired objectives (delegating, motivating, resolving problems); controlling the function (developing performance standards, measuring results, taking corrective action and rewarding employees as appropriate).

+ Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.

+ Ability to professionally conduct oneself with telephone, email, and written correspondence with customers and/or co-workers

Pay Transparency

Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $153,750.00 - $208,015.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.

Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.

The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.

At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.