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Facilities Technician Lead

Requisition ID:

72103

Date:

Dec 22, 2025

Location:

Rockford, AZ, US

Department:

Maintenance

Description:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

_This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity._** **Hours: M-F 7am - 3:30pm

Job Summary

The Facilities Technician Lead is responsible for performing preventative and corrective maintenance, troubleshooting, and repair of building systems, utilities, and production-related support equipment in a regulated medical device manufacturing environment. Responsibilities will include assisting with the management of the hourly maintenance workforce including planning, direction, and supervision. Responsible and accountable for adherence to procedures, quality, production, maintenance, safety and schedules on assigned shifts; promote effective team member/Company relations to help improve customer service and Company profits. This is a 24/7 operation with direct reports on all shifts. This role plays a critical part in ensuring a safe, compliant, and efficient facility operation that supports production needs and meets all applicable GMP, OSHA, and FDA regulatory standards.

Essential Duties and Responsibilities

+ Lead a multiple shift team in the maintenance and installation of facility and pharmaceutical equipment consistent with high quality standards. Provide guidance and feedback, foster ownership and remove barriers.

+ Help manage outside contractors, scheduling, training, contracts, insurance certificate and follow-up.

+ Effectively communicate between, customers, shifts, contractors, engineers, and management.

+ Provide leadership in developing teams, succession planning and advanced training programs suited for developing West maintenance team members.

+ Lead teams to resolve issues, make process improvements, and improve the efficiency of the department.

+ Observe work being performed by maintenance, engineers, and contractors to ensure quality, timelines and maintenance goals are met.

+ Maintain close observation over process orders and keep informed of manufacturing status, provide maintenance support to facilitate the schedule.

+ Initiating/reviewing/completing; DR’s, Corrective Action Reports, Change Control, etc.

+ Monitor facility and process equipment and provide daily updates alerting management of any extensive downtime. Make recommendations for maintaining and replacing equipment.

+ Promote all site initiatives including plant safety programs, lean initiatives, training programs, etc. Consistently interpret and apply all HR policies, practices, and procedures among team members to hold team members accountable.

+ Participate in the resolution of employee complaints and personnel or performance issues and coach employees to encourage teamwork.

+ This individual will also be expected to foster a progressive work force using innovative techniques.

+ Plan, direct, and supervise.

+ Provide support during audits, inspections, or regulatory visits related to facilities or maintenance operations.

+ Performs other duties as assigned based on business needs.

+ Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules.

+ Exhibits regular, reliable, punctual and predictable attendance.

Education

+ Associate's Degree Engineering required or

+ Engineering diploma required or

+ Formal trade school, vocational training or equivalent experience required or

+ Bachelor's Degree Engineering preferred

Work Experience

+ Minimum 5 years Progressive maintenance and leadership experience may be substituted for educational requirements. required and

+ Experience with FDA regulations in relation to Facilities, Maintenance and Equipment repair required and

+ Experience in plastic injection and or medical device manufacturing preferred

+ Experience in managing projects required

+ Experience with automation systems required

Preferred Knowledge, Skills and Abilities

+ Excellent Attendance Record

+ Must have effective problem solving and interpersonal skills, written and verbal.

+ Must be able to manage resources effectively & efficiently.

+ Ability to work through problems and develop appropriate, successful solutions.

+ Able to exercise independent judgment with limited instruction and guidance

+ Working knowledge of GMP regulations and cleanroom practices.

+ Ability to read and interpret technical drawings, schematics, and SOPs.

+ Experience with CMMS software and documentation practices in regulated environments.

+ Strong troubleshooting skills across mechanical, electrical, and HVAC systems.

+ OSHA 10/30 certification.

+ Experience with ISO 13485 or FDA 21 CFR Part 820 compliance.

+ Flexibility to work off-hours or weekends for emergency maintenance or facility shutdowns.

License and Certifications

+ certification in one or more of the key building trades. preferred

Travel Requirements

10%: Up to 26 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements

+ Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary.

+ Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites.

+ May require standing, climbing, lifting (up to 50 lbs), and working in confined or elevated spaces.

+ Must be able to wear required PPE and pass gowning qualification for cleanroom entry.

+ Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet.

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and/or drug screening.

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**Nearest Major Market:** Sierra Vista