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Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

The Compliance Analyst – Investigations supports intake, triage, and review of incidents, grievances, and compliance concerns involving healthcare personnel and internal Amergis personnel. The Compliance Analyst – Investigations gathers facts, performs documentation analysis, communicates with field teams, and supports determination of risk severity under guidance.

Essential Duties & Responsibilities:

+ Manages intake and fact-finding for escalated incident reports, complaints, and grievances

+ Collects and synthesizes statements, timelines, and supporting documentation from internal teams, clients, and field staff

+ Conducts impartial investigations, including telephonic interviews, evidence review, and data analysis to determine policy or compliance violations

+ Reviews provider profiles for compliance with licensure, credentialing, and client requirements; handle requests for credentialing exceptions or waivers

+ Documents all investigation activities clearly and maintain accurate case files and summaries

+ Identifies patterns or recurring issues and escalate for further analysis

+ Formulates conclusions and recommend corrective or disciplinary actions based on findings

+ Collaborates with Legal, Employee Relations, Operations, and leadership on investigation outcomes and resolutions

+ Assists with repayment-related concerns arising from audits or reported issues

+ Performs other duties as assigned/necessary

Minimum Requirements:

+ 1–3 years of experience in investigations, compliance, legal support, clinical operations, HR employee relations, quality, or another role requiring objective documentation review

+ Bachelor’s degree in Criminal Justice, Compliance, Healthcare Administration, Legal Studies, Psychology, or related field; equivalent experience considered

+ Strong fact-finding, critical thinking, and information-synthesis skills

+ High level of discretion, emotional intelligence, and ability to manage sensitive conversations

+ Excellent written communication skills, with the ability to produce organized and defensible documentation; proficiency in the English language is required

+ Ability to maintain objectivity and neutrality when evaluating incident information

+ Strong organizational skills and the ability to manage multiple cases simultaneously

+ Proficiency with Microsoft Office and ability to learn investigation/case management systems

+ Willingness to learn regulatory standards applicable to incidents (Joint Commission, state rules, client expectations)

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, MilkStork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

*Benefit eligibility is dependent on employment status.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date.

Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors.

"Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records"