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Disability Career Planner

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Disability Career Planner

Salary

$49,400.00 - $72,612.80 Annually

Location

Dubuque - 52001 - Dubuque County, IA

Job Type

Full-time

Job Number

26-01635

Agency

309 Iowa Workforce Development

Opening Date

12/22/2025

Closing Date

1/4/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Marla Loecke ([email protected])

+ Description

+ Benefits

+ Questions

Job Description

Iowa Workforce Development (IWD) is seeking applicants for the position of Disability Career Planner at our IowaWORKSoffice in Dubuque, IA.

Position Description:

As a Disability Career Planner, in addition to serving all customers, you will serve as a main point of contact assisting job seekers with disabilities. Through this enhanced level of IowaWORKS services, the Disability Career Planner will assist customers to develop employment plans based upon talents, abilities, and interests, while addressing any accommodation that may be needed to minimize employment barriers and increase employment opportunities. Some of the service provided will include application assistance, resume development, interview preparation as well as other guidance to help them get off to a great new start!

Key Responsibilities:

+ Coach, motivate and encourage job seekers on all aspects of the job search.

+ Provide career planning services to people with disabilities and ensure that individuals are connected to all Workforce Innovation Opportunity Act (WIOA) programs and services that they are eligible for.

+ Develop employment plans that will build skills and address disability issues to for maximizing the goal of successful employment outcomes.

+ Provide assistance with preparing and tailoring resumes and cover letters. Facilitate mock interviews for customers, identifying ways to improve their interview responses. Process paperwork for partner and team programs and services. Refer customers to appropriate workshops and employment events.

+ Possess a strong working knowledge of programs and services in regard to needs such as healthcare, Medicare, transportation, housing and education/ training.

+ Communicate regularly with the public (business groups, disability groups, other agencies, local government) on employment services, Social Security incentives, job accommodations, and benefits of employment of persons with disabilities.

+ Build connections with partners throughout the local workforce development area to strengthen the local network of support for individuals with disabilities.

+ Facilitate workshops or one-on-one appointments in-person or through virtual conferencing platform for customers/participants of system programs and services, update workshops and presentations as new information is available.

+ Relay current labor market information to job candidates and perform "job matching" referring career opportunities to candidates in the IowaWORKS system.

+ Utilize the IowaWORKScase management system for tracking and maintaining services provided.

+ Perform essential Unemployment Insurance activities, adhering to administrative rules and Iowa Administrative Code. This includes working with customer regarding their claim, answering questions or concerns.

Essential Knowledge & Skills:

+ Conduct assessments to determine customer qualifications for special services and job referrals.

+ Reading, interpreting, and applying a variety of technical materials, rules, and regulations.

+ Perform as an effective member of a functional team.

+ Utilize computers to acquire, organize, analyze, communicate, and present information.

+ Performs effectively under stress associated with normal or emergency, critical, unusual, or sustained heavy workloads.

+ Ability to interact with other agency staff; employers; state, federal, county, or municipal officials, and the general public to obtain and provide information Works and communicates with all clients and customers providing quality professional service.

+ Displays a high level of initiative, effort, attention to detail and commitment by completing assignments efficiently with minimal supervision.

+ Excellent writing skills, organizational skills, and time management with ability to manage multiple priorities simultaneously.

+ Must have demonstrated expertise in working with computers, specific programs and other services provided at the Workforce Center.

+ Demonstrates high standards of ethical conduct.

Agency Overview

Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.

IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system of IowaWORKSOffices where both employers and job seekers can receive workforce assistance.

Benefits

Joining the IWD team and becoming a State of Iowa employee comes with a range of valuable benefits, including:

+ Excellent health, dental, and vision insurance.

+ Generous paid time off, including nine paid holidays, vacation, and sick leave with no cap on the sick leave accrual.

+ Prepare for the future with the IPERS retirement package, as well as an additional optional deferred compensation retirement plan.

+ Flexible Spending Accounts for medical and dependent care.

+ Free Life and Long-term Disability Insurance with the option to purchase additional coverage.

+ Employee Assistance Programs and Discount Programs for support.

Clickhere (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview) to learn more about all of the amazing benefits the State of Iowa offers.

Hours of Work: Monday – Friday 8:00am-4:30pm.

If you’re looking for a career with a well-respected organization that values its employees and

customers, you’ve come to the right place!

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov .

No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.

Minimum Qualification Requirements

Graduation from an accredited four-year college or university;

OR

an equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years;

OR

employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/WorkforceAdvisor-00807.pdf)

Additional Qualification Requirements

Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university?

+ Yes

+ No

04

How many years do you have of post high school education AND/OR experience in full time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions? 30 semester hours will be one year of post high school education and substitute for one year of the identified work experience.

+ No post high school education or work experience in the areas identified

+ Less than one year of post high school education and the specified work experience

+ One year to less than two years of post high school education and the specified work experience

+ Two years to less than three years of post high school education and the specified work experience

+ Three years to less than four years of post high school education and the specified work experience

+ Four years or more of post high school education and the specified work experience

05

If you are a CURRENT employee for the State of Iowa (executive branch) how many months of full-time experience as a Workforce Associate do you have?

+ Not applicable

+ Six months or less

+ Six months to less than 12 months

+ 12 months or more

06

Which best describes your education and experience? (If multiple responses apply for you, please choose the one option that best describes your experience).

+ Bachelor's Degree (or higher) OR 4+ years of full-time work experience with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegal

+ Associate's Degree OR 2 to less than 4 years of full-time work experience with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegal)

+ Less than 2 years of full-time work experience OR less than 2 years of post-high school education with a major/emphasis in a Human Services related field (e.g., social work, counseling, public administration, human resources, communications, criminal justice, paralegal)

+ Not applicable

07

How many years of full-time work experience do you have communicating with internal and external clients and customers to meet their needs?

+ 5 or more years of experience

+ 4 years to less than 5 years experience

+ 3 year to less than 4 years experience

+ 2 year to less than 3 years experience

+ 1 year to less than 2 years experience

+ Less than 1 year of experience

+ N/A

08

How many years of full-time work experience do you have in public speaking/making presentations to groups or individuals?

+ 5 or more years of experience.

+ 4 years to less than 5 years experience

+ 3 years to less than 4 years experience

+ 2 years to less than 3 years experience

+ 1 year to less than 2 years experience

+ Less than 1 year experience

+ N/A

09

How many years of full-time work experience do you have in dealing with the general public?

+ 5 or more years of experience

+ 4 years to less than 5 years experience

+ 3 years to less than 4 years experience

+ 2 years to less than 3 years experience

+ 1 years to less than 2 years experience

+ Less than 1 year experience

+ N/A

10

How many years of full-time work experience do you have utilizing computer systems to document information while simultaneously obtaining working with a customer?

+ 5 or more years of experience

+ 4 year to less than 5 years experience

+ 3 year to less than 4 years experience

+ 2 year to less than 3 years experience

+ 1 year to less than 2 years experience

+ Less than 1 year experience

+ N/A

Required Question

Employer

State of Iowa

Agency

309 Iowa Workforce Development

Address

1000 E Grand Ave

Des Moines, Iowa, 50319

Website

https://www.iowaworkforcedevelopment.gov/

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