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Description

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary

The Organizational Development and Training Manager will be responsible for leading the development and implementation of innovative training programs and organizational development initiatives for Tokio Marine’s Global AI Hub. This role focuses on enhancing employee capabilities, fostering a culture of continuous learning, and aligning training strategies with business objectives across our Group Companies. The ideal candidate will have a strong background in adult learning principles, organizational development practices, and experience with technology-driven training solutions, particularly in the field of artificial intelligence.

Key Responsibilities

+ Training Program Development: Design, deliver, and evaluate training programs that support the needs of TM’s Group Companies, ensuring alignment with strategic goals in AI

+ Needs Assessment: Conduct organizational assessments to identify AI training and development needs across the Group Companies; utilize data and metrics to measure training effectiveness and return on investment

+ Learning Strategies: Work with Group Companies to develop, implement and scale innovative learning solutions, including e-learning, instructor-led training, coaching, and mentorship programs, tailored to diverse learning styles in support of the AI Hub’s goals

+ Collaboration and Change Management: Facilitate organizational change initiatives in adopting AI best practices; facilitate synergies across Group Companies in AI learning

+ Training Network: Manage Tokio Marine AI Training Network, identifying and recruiting key stakeholders, creating structures and strategies for sharing AI training resources

+ Continuous Improvement: Stay current on industry trends, best practices, and emerging technologies in organizational development and training, particularly related to AI and machine learning

+ Reporting and Analytics: Use performance metrics and stakeholder feedback to improve training programs and report on the effectiveness of organizational development initiatives to senior leadership and executive sponsors

Qualifications

+ Education: Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field. Master’s degree preferred

+ Experience: Minimum of 5 years of experience in organizational development and training, preferably in a technology-focused environment; experience in the AI sector is a plus

+ Skills:

+ Strong knowledge of adult learning theories and organizational development practices

+ Proficiency in creating engaging training content with practical applications, especially in AI and data analytics

+ Demonstrated ability to analyze data and metrics to inform training effectiveness

+ Excellent communication, facilitation, and presentation skills

+ Strong project management skills with the ability to manage multiple projects simultaneously

+ Certifications: Professional certifications in Human Resources (e.g., SHRM-CP, PHR) or Organizational Development (e.g., OD Certification) are preferred

Desired Attributes

+ Passionate about fostering a culture of learning and development

+ Creative thinker with problem-solving abilities

+ Adaptable and resilient in fast-paced, evolving environments

+ Strong interpersonal skills with the ability to build relationships at all levels of the organization

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

REQNUMBER: 10000714