"Alerted.org

Location:

Remote PHS

Department:

ITS Technology Opex

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

All duties listed below are essential unless noted otherwise

1. Works with application owners to determine application deployment needs and builds deployments based upon those needs.

2. Assists with the day-to-day maintenance and administration of back-office systems such as Microsoft Endpoint Configuration Manger (MECM).

3. Maintains appropriate and current documentation, including configuration and change management.

4. Prepares project status reports for customers and management during deployments.

5. Supplies weekly overall status report to manager including progress, achievements, problems, and steps being taken to resolve problems.

6. Maintains an attitude of continuous process improvement. Proactively identifies process and technical improvements that will minimize incidents and disruptions, reduce costs, and/or improve capacity and availability.

7. Responds to and resolves assigned support calls. Investigates, resolves and documents incidents and problems in a timely manner.

8. Provides support for on-site and off hour availability on 24/7 as part of an on-call rotation with other team members.

9. Attends any applicable meetings associated with workload.

10. Performs other duties as assigned.

This position can be worked remote.

REQUIRED QUALIFICATIONS

**Education** : High School Diploma

**Skills** : Microsoft Endpoint Configuration Manger or System Center Configuration Manager

**Years of Experience** : 3-5

**License** : N/A

**Certification** : N/A

PREFERRED QUALIFICATIONS

**Education** : Bachelor’s degree or equivalent experience in information technology or related field

**Skills** : PowerShell coding, AdminStudio for application packaging, Active Directory, ITIL

**Years of Experience** : 5 **License** : N/A

**Certification** : N/A

Salary Range: $57,200 - $139,256

We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts.

**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (https://www.promedica.org/Pages/about-us/default.aspx) .

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact **[email protected]**

Equal Opportunity Employer/Drug-Free Workplace